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Join Avoma as a Senior ML Engineer specializing in NLP to work on challenging NLP problems and improve algorithms for extracting key insights and topics from conversations. Responsibilities include improving the Insights Engine, creating new models, working with LLMs, developing Deep Learning models, and staying up-to-date with NLP advancements.

As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.

The Senior Software Engineer - Backend at Avoma is responsible for designing, building, and maintaining the server-side of the platform. They will collaborate with various stakeholders, develop features, build RESTful APIs, and deploy machine learning models. The ideal candidate should have 4+ years of experience, proficiency in Python, Django, and a BS/BE in Computer Science.