Own and grow strategic enterprise customer relationships from implementation through adoption, expansion, and renewal. Build success plans, drive measurable product and revenue outcomes, lead executive business reviews, monitor customer health, resolve complex technical issues, identify expansion opportunities, and represent customer insights internally. The role also supports scalable Customer Success processes and develops customer advocacy through references, case studies, and testimonials.

Own Spinwheel’s discovery and growth function, identifying and validating new opportunities in debt, lending, and consumer finance. Develop hypotheses, run lean experiments, build revenue cases, and lead go/no-go decisions. Own validated products from launch through growth, including scope, sequencing, measurement, and post-launch learning. Maintain the opportunity pipeline and advise leadership on market, regulatory, and industry trends. This role requires independent 0-to-1 product leadership in fintech and enterprise B2B products.

Full-cycle enterprise AE responsible for prospecting, discovery, technical and legal procurement navigation, deal structuring, and closing new bank, lender, and fintech clients. Owns pipeline, forecasts in HubSpot, collaborates with SDRs and technical teams, and provides post-close commercial ownership until handoff. Represents product to product, engineering, and executive buyers while informing product and marketing with market intelligence.