Top Tech Jobs & Startup Jobs

Investigate and resolve complex technical escalations involving backends, databases, APIs, mobile apps, and cross-system integrations. Analyze logs, metrics, and error traces; query production databases; reproduce bugs; implement low-risk fixes; and escalate complex issues to Engineering. Track incidents through resolution, maintain runbooks and knowledge bases, and meet support KPIs while communicating findings clearly.

Provide technical support via email and chat, manage VPS setups, perform Windows Server administration, support trading platforms (TradingView, TradeStation, NinjaTrader), protect sensitive customer data, meet KPIs, build customer relationships, and liaise with developers and cross-functional teams.

Provide remote technical support via email and chat, troubleshoot VPS and Windows Server issues, assist users with trading-platforms, escalate to developers when needed, and maintain strong customer relationships while meeting KPIs and handling sensitive data securely.

Provide multilingual technical support through phone, email, and chat; troubleshoot issues and guide customers step by step. Collaborate across departments, escalate complex cases, document interactions in D365, improve support processes, and maintain current product knowledge. The role requires fluent C1 English and French, at least one year of customer support experience, CRM familiarity, basic technical understanding, strong troubleshooting skills, multitasking, and effective communication with nontechnical customers.

Provide multilingual technical support through phone, email, and chat; troubleshoot customer issues, give step-by-step guidance, document interactions in Microsoft Dynamics 365, escalate complex problems, collaborate across departments, and help improve support processes while maintaining current product knowledge.

Provide multilingual technical support through phone, email, and chat; troubleshoot issues, guide customers, collaborate across departments, escalate complex cases, document interactions in Microsoft Dynamics 365, and improve support processes. Maintain product knowledge while delivering clear technical information to non-technical customers. The role requires fluent English and French, strong problem-solving abilities, customer support experience, multitasking, and a reliable home-office setup.

Provide multilingual technical support by phone, email, and chat; troubleshoot customer issues, explain solutions, escalate complex cases, document interactions in D365, collaborate across departments, and improve support processes. The role requires strong English and French communication, customer support experience, technical problem-solving, CRM familiarity, multitasking, and the ability to explain technical concepts to non-technical customers. It is fully remote with a fixed Monday–Friday schedule.

Provide multilingual technical support through phone, email, and chat; troubleshoot customer issues, offer step-by-step guidance, collaborate across departments, escalate complex cases, and document interactions in D365. The role also involves improving support processes, maintaining product knowledge, and communicating technical information clearly to nontechnical customers in a fully remote environment.

Provide multilingual technical support through phone, email, and chat; troubleshoot issues, guide customers step by step, collaborate across departments, escalate complex problems, document interactions in D365, and improve support processes. Maintain product knowledge while multitasking and communicating technical information clearly to nontechnical customers in a remote environment.

Provide multilingual technical support through phone, email, and chat; troubleshoot issues, guide customers, collaborate across departments, escalate complex cases, document interactions in Microsoft Dynamics 365, and improve support processes. Maintain product knowledge while communicating technical information clearly to nontechnical customers. The role requires fluent C1 English and French, at least one year of customer support experience, CRM familiarity, basic technical understanding, strong troubleshooting skills, multitasking, and a reliable remote-work setup.