Top Tech Jobs & Startup Jobs

Own the full B2B business development cycle: prospecting, qualifying leads, preparing proposals, negotiating and closing deals. Use CRM and AI tools, research markets, track KPIs, build client relationships, collaborate with leadership, and analyze feedback to improve services and drive revenue.

Draft, negotiate, review, and manage commercial agreements (MSAs, SOWs, NDAs); support Ukrainian and international contractual matters; perform legal due diligence and risk assessments; advise internal teams (HR, IT, Marketing, Finance, Operations); maintain legal templates and policies; monitor regulatory changes and collaborate with external counsel on cross-border issues.

Draft, negotiate, review, and manage commercial contracts (MSAs, SOWs, NDAs, supplier agreements); conduct legal due diligence; advise internal teams on contractual, commercial, and compliance matters; maintain legal templates and monitor regulatory changes; collaborate with external counsel on cross-border issues.

Drive full-cycle business development: research markets, qualify leads, build client relationships, prepare proposals, negotiate and close deals, use CRM and AI tools, track KPIs, and collaborate with leadership to grow business.

Draft, review, negotiate, and manage commercial contracts (MSAs, SOWs, NDAs); support contractual matters with Ukrainian and international counterparties; conduct legal due diligence; advise internal teams on compliance, GDPR, and commercial issues; maintain legal templates and monitor regulatory changes; collaborate with external counsel as needed.

Conduct discovery and audits of client support operations, analyze ticketing workflows and KPIs, evaluate support platforms, design AI-powered automation strategies (chatbots, NLP classification, auto-triage), produce AI readiness assessments and roadmaps, and deliver clear, actionable recommendations to technical and executive stakeholders.

Own and manage client relationships for B2B SaaS/BPO customers: act as primary contact, ensure SLAs/KPIs/QA, monitor performance, analyze metrics, drive improvements, support onboarding and team growth.

Own and manage key client relationships for Asian market accounts, coordinate onboarding and integrations, act as primary client contact, ensure SLAs/KPIs and QA, analyze metrics and report, drive improvements, support hiring and team development, and lead projects to ensure seamless service delivery and account growth.

Provide remote customer support via phone, chat, and email, build customer relationships, handle sensitive data securely, learn client solutions, meet KPIs, and collaborate with developers and cross-functional teams.

Assess client support operations, analyze ticketing workflows and KPIs, design AI-driven automation (chatbots, NLP, auto-triage, agent assist), evaluate platforms (Zendesk, Freshdesk, Intercom), create AI readiness assessments and roadmaps, and deliver actionable, executive-ready recommendations.