Top Tech Jobs & Startup Jobs

Provide customer support through phone, chat, and email; build customer relationships; protect sensitive data; meet support KPIs; learn client solutions and tools; and collaborate with developers and cross-functional teams. The role requires C1 English, customer support experience, travel-industry experience, analytical skills, and reliable home-office equipment. Hospitality, logistics, Zendesk, CRM, and ticketing experience are preferred.

Own and grow a major client account by managing commercial results, service operations, negotiations, staffing, team launches, SLAs, KPIs, QA, escalations, and process improvement. Lead through supervisors and team leads, plan for peak seasons, oversee service recovery and workforce management, and maintain strong client relationships while expanding support coverage across markets.

Own a key client account’s commercial results, operations, service quality, and reputation. Lead client reviews and negotiations, scope and launch new support teams, establish SOPs and escalation processes, manage peak-season planning and workforce operations, and develop team leaders and successors. Drive account growth, service recovery, staffing, training, QA, reporting, and continuous improvement while coordinating with Legal, Finance, and internal delivery teams.

Own a major client account’s commercial performance, operations, service quality, and reputation. Lead client reviews and negotiations, coordinate contracts and internal resources, launch and scale support teams, establish SOPs and escalation processes, plan for peak seasons, manage service recovery, and develop team leaders and successors. The role requires hospitality experience, operational leadership of large 24/7 teams, workforce management expertise, and confidence using CRM, helpdesk, and WFM tools.

Own a major client account’s commercial performance, operations, and reputation. Lead client reviews, negotiate SLAs and contracts, scope and staff new work, launch support teams, establish SOPs and quality processes, plan for peak seasons, manage service recovery, and develop team leaders. The role requires hospitality experience, leadership of large 24/7 teams, account growth, workforce management, client negotiation, and proficiency with CRM, helpdesk, and workforce management tools.

Own a major client account’s commercial performance, operations, and reputation. Lead client reviews, negotiate SLAs and contracts, scope and staff new workstreams, launch support teams, establish SOPs and quality processes, manage peak-season planning and service recovery, and develop team leaders and successors. The role requires hospitality experience, operational leadership of large 24/7 teams, workforce management knowledge, CRM and helpdesk proficiency, and strong client negotiation skills.

Provide email and chat-based technical support for networking products, troubleshoot VPNs and protocols, read logs, maintain customer relationships, meet KPIs, and collaborate with developers and cross-functional teams.

Build and maintain healthcare platform features using Django, PostgreSQL, React, and TypeScript. Develop AI capabilities with AWS Bedrock and MCP, maintain end-to-end tests, manage releases and production health, and integrate healthcare, payment, messaging, imaging, and invoicing systems. Ensure multi-tenant security, optimize performance, lead incident resolution, collaborate with stakeholders, mentor developers, and improve engineering practices through reviews, CI/CD, and infrastructure automation.

Build and maintain healthcare technology features across Django, PostgreSQL, React, and TypeScript. Develop AI-powered capabilities, integrations, testing, deployments, and multi-tenant security. Own production health, incident resolution, performance optimization, releases, migrations, and infrastructure. Collaborate directly with stakeholders and clinics, mentor developers, and improve engineering practices.

Develop and operate a healthcare platform using Django, PostgreSQL, React, and TypeScript. Build AI-powered features with AWS Bedrock and MCP, maintain automated tests, manage releases and production health, integrate healthcare and payment services, secure multi-tenant data, optimize performance, and mentor developers. Collaborate directly with stakeholders and clinics while leading incident resolution, infrastructure automation, and code quality improvements.