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The Associate Director, Client Success supports the client success team, manages operations, resolves client inquiries, and drives performance through data analysis and collaboration with various teams.

The role involves providing risk solutions and client support in derivatives, including trade execution, client interaction, and process management.

Design, build, and maintain hedge accounting features; collaborate on Agile projects; ensure software accuracy; mentor junior engineers.

Provide risk solutions, client coverage support, pricing, and hedge strategy generation. Interact with clients and hedge banks, prepare marketing materials, and assist in transaction processes.