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Investigate, diagnose, and resolve complex customer issues for the Aerospike real-time data platform across cloud, hybrid, and on-prem environments. Collaborate with engineering to drive fixes, support enterprise deployments, provide configuration and performance tuning guidance, participate in live incident remediation and on-call rotations, and produce documentation and Knowledge Base articles to scale support.

Drive territory development and close new business with Digital Native and enterprise accounts. Build relationships from engineers to executives, evangelize Aerospike solutions, manage pipeline and forecasts in Salesforce, deliver technical presentations, and support regional events to exceed quota.

Lead and manage a team developing the Aerospike Cloud Platform, focusing on architecture, execution, and fostering a high-performance engineering culture.

Pre-sales Solutions Architect responsible for driving adoption of Aerospike by translating technical capabilities into customer value. Engage across the sales cycle: discovery, demos, POCs, architecture, and deployment. Prepare technical presentations, assess system requirements, troubleshoot, and enable customers and partners via training and events. Collaborate with sales, product, and engineering teams to surface feedback and align solutions to mission-critical, real-time database use cases.

Serve as strategic HR partner to Engineering and Product leadership, driving org design, change management, talent development, employee relations, and global HR program implementation. Coach HR team and leaders, use data to inform people strategies, and support a high-performing, distributed technology organization.

Design, deploy, and optimize large-scale Aerospike cloud platform infrastructure. Lead automation and IaC initiatives, implement monitoring/observability, run incident response and post-mortems, enforce cloud security, participate in on-call rotation, perform capacity planning and performance tuning, document runbooks, and mentor junior engineers.

Support FP&A by preparing management presentations, monthly financial reviews, and reports; analyze usage-based billing and automate revenue operations; maintain financial systems and BI reports; and assist finance transformation projects including AI-enabled automation.

The Senior Backend Engineer will design and build backend systems for a multi-cloud platform, ensuring performance, scalability, and high quality while collaborating with various teams and stakeholders.

Drive outbound prospecting across Indian enterprises to build qualified pipeline. Execute personalized multi-channel outreach, multithread into technical buying committees, qualify opportunities for AEs, and maintain accurate CRM and engagement metrics. Translate technical architecture concerns (latency, scale, throughput) into business impact and collaborate with sales engineers for technical discovery.

Lead company-wide IT: own architecture decisions, manage core systems, network, and vendor portfolio; run helpdesk and endpoint lifecycle; set IT governance, budgets, SLAs, and scale a small team while partnering with Security and People Ops.