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The Account Executive will generate and manage sales pipeline, conduct outbound prospecting, follow up on marketing-qualified leads, deliver SaaS product demonstrations, and close new-logo sales across the Eastern United States. Responsibilities include managing opportunities in Salesforce.com, meeting ARR quotas, collaborating with sales, marketing, product, finance, and client experience teams, and providing market and competitive insights.

Provide technical customer support through tickets, chat, phone, and Zoom. Diagnose and resolve SaaS product issues, manage cases within SLA guidelines, document solutions, identify bugs, and escalate unresolved issues to Level 2 teams. The role requires strong communication, prioritization, troubleshooting, organization, autonomy, and willingness to learn multiple education technology products.

Identify and qualify inbound and outbound leads to build pipeline for Account Executives. Conduct outreach (calls/emails), document activity in Salesforce, research prospects and decision-makers, meet MQL targets, and collaborate with sales to convert opportunities while learning Veracross products and school needs.

Drive Business Office and FinTech upsell sales across Veracross’s existing customer base. Responsibilities include generating and qualifying pipeline, conducting outreach and demonstrations, engaging CFOs and finance leaders, closing opportunities, meeting quotas, maintaining Salesforce records, and partnering with Product, Customer Success, and Marketing to build a scalable sales motion.

Manage a high-volume APAC portfolio of K-12 schools to drive adoption, retention, and satisfaction. Proactively monitor health, surface risks, coordinate with Support/Implementation/Product, identify expansion opportunities, and maintain account records in Salesforce and Catalyst.io.

The Implementation Project Manager leads school transitions to Veracross, managing multiple projects while ensuring stakeholder alignment and high-quality delivery. Responsibilities include project planning, risk management, and collaboration with internal teams and schools.

Identify and qualify inbound and outbound leads for independent schools, generate prospects via calls and email, use Salesforce and sales tools to manage outreach, meet MQL targets, research decision-makers, document activities, and collaborate with Account Executives to build pipeline.