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Provide technical support and training for customers on the Aider platform, ensuring customer satisfaction, driving growth, and mitigating churn. Collaborate with internal teams to improve operations and feedback loops.

As a Customer Support Specialist at Karbon, you will assist customers with the Aider platform, driving satisfaction, engagement, and adoption while solving their issues and collaborating with internal teams.

As a Tier 2 Support Specialist, you will troubleshoot complex integration issues, guide customer setup, collaborate cross-functionally, and improve operational documentation.

Lead and manage a team of Sales Account Executives, drive sales performance and revenue targets, optimize sales processes, and ensure first-class client experiences.

Lead and manage a team of Sales Account Executives, drive sales performance, recruit and onboard new team members, optimize the sales process, and ensure client satisfaction while achieving revenue targets.

As a Senior Implementation Specialist, you'll manage onboarding and implementation for enterprise accounts, ensuring customer success through project management, coaching, and risk mitigation.

This role requires managing the sales process, engaging with prospects, demonstrating the platform's value, and maintaining a pipeline of opportunities.

The Sales Engineer will support sales efforts by demonstrating product functionality, serving as a product expert, and ensuring customer satisfaction through effective communication and collaboration.

Karbon invites interested candidates to join their Talent Community for future job openings, encouraging diversity and direct applications.