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As an SMB Customer Success Manager at Karbon, you will manage a diverse portfolio of customers, focusing on enhancing product adoption, maintaining strong customer relationships, and driving retention. You'll utilize automation tools to streamline processes, oversee onboarding and training, and collaborate cross-functionally to ensure customer satisfaction. Your role will also involve analyzing customer data to identify opportunities for growth and preventing churn.

As an AI Engineer at Karbon, you will design and implement AI systems, develop machine learning applications, evaluate models, manage data pipelines, and collaborate with cross-functional teams to create innovative AI solutions to enhance efficiency in accounting practices.

The Senior Network Administrator at Karbon will manage and maintain Entra/Azure infrastructure, oversee internal network operations, implement security enhancements, collaborate with vendors, and develop a strategic roadmap for future infrastructure needs. The candidate will proactively identify and resolve network issues while administering identity and workspace systems.

As a Software Engineer on the Platform Team at Karbon, the primary responsibilities include developing high-quality software, maintaining code quality, streamlining processes, collaborating with team members, and managing cloud infrastructure. The role involves hands-on development, testing, and continuous improvement of the platform infrastructure, while also ensuring operational support and adhering to development standards.

As a Software Engineer on the Platform Team, you will develop high-quality software, maintain code standards, collaborate with QA and other teams, streamline processes, and support operational needs. You will also enhance the developer experience and manage CI/CD pipelines and cloud infrastructure.

As a Software Engineer on the Platform Team, you will develop high-quality software, maintain standards, work with quality assurance to resolve issues, streamline processes, implement improvements, and contribute to CI/CD pipelines as well as provide operational support for the platform.

The AI Engineer will design, implement, and maintain AI models, develop machine learning applications, evaluate models, and manage data pipelines while collaborating with cross-functional teams.