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Provide rapid, high-priority technical support to premium customers: diagnose, reproduce, and resolve complex Replit platform issues; lead communications during incidents; escalate and track fixes with Product and Engineering; improve tooling, automation, and documentation; and mentor other support engineers to maintain high SLA standards.

The role involves managing cloud and infrastructure vulnerability management, securing environments, incident response, and compliance tracking. You will also collaborate with various teams to optimize security posture and automate scanning processes.

The Japan Growth Lead will establish and scale Replit's commercial presence in Japan through enterprise and government partnerships, channel sales, and market strategy. Responsibilities include building relationships, activating resellers, and representing Replit at industry events, with a focus on community engagement and product-led growth.

Lead the enterprise product roadmap for Replit Agent, building identity, governance, privacy, and deployment capabilities (SSO/SCIM, single-tenant, Cloud-Prem). Drive adoption, land-and-expand motions, cross-functional delivery, and represent enterprise customers in security reviews and on-site engagements.

Partner with executive leadership to build financial models, support GTM and product launches, drive pricing, unit economics, international expansion, enterprise sales scaling, FP&A, board reporting, M&A, and investor relations to inform strategic decisions and growth.

Define, develop, and maintain Replit's visual brand system. Design core brand assets, guidelines, and documentation; apply the system across product, web, and marketing; partner with Product and external agencies; provide brand guidance; and contribute hands-on to high-visibility projects to ensure consistency and scalability.

Lead development of Replit's brand voice and narrative across product and marketing. Write high-profile campaign, product, and channel copy; build editorial systems; collaborate with design, marketing, product, and agencies; and drive work from concept to final execution to ensure clarity, consistency, and cultural impact.

Build end-to-end user-facing products by turning concepts into polished experiences. Design and implement intuitive interfaces for AI-generated presentations, data applications, and visual editors. Deliver high-quality frontend work with strong performance, accessibility, and collaboration features. Partner with Product, Design, AI engineers, and users throughout design, launch, measurement, and iteration. Create reusable editing, visualization, and collaboration primitives to accelerate future products.

The Partnerships Lead, GSIs at Replit will develop relationships with large systems integrators, build partner programs, and drive co-sell strategies to enhance revenue.

This role focuses on improving developer productivity and experience by managing codebases and tooling, streamlining workflows, and collaborating with AI teams to enhance productivity. You will design standards, optimize build processes, and lead modernization efforts in development setups.