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Monitoring, evaluating, and providing feedback on sales calls to ensure high customer service standards. Optimizing client experience through valuable interactions. Collaborating with leadership to enhance quality assurance program impact and customer experiences.
Lead the strategy, design, and execution of customer onboarding programs for benefits customers. Shape and scale a high-performing organization to meet customer demand. Drive transformational change to deliver exceptional customer outcomes and achieve department goals.
The Senior Product Manager, HR Apps will play a critical leadership role in the strategy and execution of building HR apps on a people platform. Responsibilities include inspiring teams, aligning senior people, coaching, and driving customer impact.
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The Senior Salesforce Solutions Architect will drive the transformation and optimization of revenue and customer support processes within the Salesforce ecosystem. Responsibilities include designing end-to-end solutions, providing technical leadership, data management, performance optimization, solution governance, stakeholder collaboration, mentorship, and training. The ideal candidate has a Bachelor's degree in Computer Science or related field, Salesforce certifications, and a minimum of 5 years of experience as a Salesforce Solution Architect focusing on Service Cloud and Sales Cloud.
Looking for a dedicated Client Software Support Analyst to provide technical support to Symmetry external users by troubleshooting client problems and answering product questions. Collaboration with internal staff is essential to drive a positive client experience. Requires skills in C, JAVA, .NET, JSON, and XML.
The Sales Enablement Learning & Development Partner at Gusto will be responsible for developing and executing strategies to drive revenue growth across health insurance/benefit sales by providing learning content, tools, insights, and training to benefit sellers. They will work closely with stakeholders to establish KPIs, design comprehensive onboarding programs, identify knowledge gaps, and ensure enablement content is up-to-date. The ideal candidate will have 8+ years of sales enablement experience in the health insurance or benefits field.
Dynamic Program Management role within Gusto Embedded Payroll, focusing on cross-functional initiatives and building scalable systems. Responsible for planning, facilitating, and coordinating partner programs and internal team growth goals. Collaborative work environment with opportunities for rapid development and deployment of best practices.
Lead the HR team to drive people strategies and solutions for the Engineering organization at a modern people platform. Develop relationships with executives, influence business initiatives, and drive operational excellence. Provide organizational development support and strategic workforce planning.
The Payroll Tax Resolution Leader will lead a team focused on tax resolution processes and customer experience, ensuring operational excellence and efficiency gains. Responsibilities include leadership development, project management, quality assurance, and continuous improvement through data-driven decision-making. The role involves collaborating with stakeholders, analyzing performance metrics, and fostering a positive team environment.
Lead the strategy, roadmap, and execution of initiatives to enhance customer communications on Gusto's platform. Collaborate with cross-functional teams to drive user awareness and actions. Develop solutions to meet evolving user needs and stakeholder requirements. Drive product development from concept to launch, ensuring high-quality products with significant business impact.
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