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The role involves managing executive and VIP travel, offering high-touch customer service, and handling travel disruptions expertly while meeting performance metrics in a fast-paced environment.

This role involves managing VIP corporate travel, providing elite service, handling disruptions, and maintaining performance metrics in a contact center environment.

Manage high-touch Executive and VIP travel with a focus on premium service, complex itinerary management, and fostering long-term client relationships while adhering to contact centre performance metrics.

The Senior Software Engineer will take ownership of the entire lifecycle of features, working on backend and frontend solutions in the Flights team, enhancing platform reliability and user experience while mentoring less experienced colleagues.

Lead fraud prevention and card operations for Perk Pay corporate card program. Develop fraud risk strategy, define policies and metrics, work with product/engineering and partners to implement systems, monitor authorizations and fraud rates, manage dispute/chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead fraud prevention and card operations for the Perk Pay corporate card program. Develop fraud risk strategy, define and monitor risk policies and metrics, optimize authorization approval rates, collaborate with product/engineering and partners to implement tools, manage dispute and chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead fraud prevention and card operations for the Perk Pay corporate card program. Define risk strategy, implement policies and tools, monitor metrics, manage a team, collaborate with product/engineering and partner banks, and report insights to stakeholders.

Serve as the technical strategic lead for high-value enterprise customers on Spend. Guide setup, configuration, integrations and optimizations, scope larger changes, act as escalation for complex technical issues, provide technical context for renewals and expansions, and relay customer feedback to Product and Engineering.