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Lead the development of customer-facing products by designing, implementing, and maintaining new features. Collaborate with teams to ensure seamless integration, mentor junior engineers, and contribute to a culture of high-quality code. Stay updated on new technologies and advocate for customer needs.

Productiv is seeking a Strategic Customer Success Manager to foster strong customer relationships, drive adoption, and ensure customers achieve maximum value from the platform. Responsibilities include customer relationship management, driving adoption and value realization, retention and growth, customer health monitoring, onboarding and education, product advocacy and usage, and upsell and expansion. The ideal candidate will have experience in Customer Success or Account Management within a SaaS or technology company, strong communication and problem-solving skills, and a track record of driving customer retention and growth.

The Marketing Development Representative is responsible for nurturing inbound leads and building relationships with prospects. They will deliver personalized experiences, engage in cold-calling, and collaborate with Account Executives. The role requires excellent communication skills and a customer-first mindset.