Top Tech Jobs & Startup Jobs

Own and scale core platform technologies (especially Elasticsearch) across production, including index design, cluster operations, performance tuning, migrations, and datastore optimizations. Collaborate with product and ML teams, write application and systems code, improve observability and automation, lead high-impact projects, and mentor engineers to raise reliability and performance standards.

Own the full mid-market sales cycle: prospect, demo, negotiate, and close new business for Fin's AI Customer Agent. Provide accurate forecasts, tailor demos, mentor teammates, and represent customer needs to Product and Marketing to drive adoption and growth.

As a Senior Product Engineer, you will develop backend and frontend systems, mentor engineers, and enhance product architecture at Intercom.

Lead product marketing efforts for AI-driven customer service solutions, involving messaging, positioning, cross-functional collaboration, and customer alignment.

The Strategic Customer Success Manager engages with large customers to guide AI-driven transformation, drive adoption, and deliver measurable outcomes through relationship building and process optimization.

As a Strategic Customer Success Manager, you'll partner with large clients, guiding them through AI integration and transformation to enhance customer service and achieve business goals.

The Senior Product Engineer will develop technical plans, write Ruby code, mentor engineers, and collaborate with product teams to enhance customer service solutions.

Manage and mentor a team of ML scientists, driving collaboration with engineering and product leads to deliver impactful ML products while enhancing team productivity.

As a Staff Forward Deployed Engineer at Intercom, you will work with strategic customers to implement AI solutions, lead engineering functions, and mentor team members while ensuring effective communication across teams.

The Technical Support Engineer will help customers integrate Fin, resolve technical issues, and enhance the overall user experience. They will communicate efficiently, debug complex problems, and collaborate with product teams to improve the product based on customer feedback.