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As a Technical Support Engineer at Intercom, you will assist customers in integrating Intercom into their products, troubleshoot issues, and communicate effectively to ensure a great customer experience. Your role involves becoming knowledgeable about the product and working closely with product teams to enhance usability and reliability.

As a Senior Product Engineer at Intercom, you will work on building back-end and front-end systems, collaborate with multidisciplinary teams, contribute to technical architecture, mentor other engineers, and ship features to serve millions of users. Required skills include 5+ years of industry experience, deep knowledge of a high-level programming language, experience with distributed systems, and collaborating directly with product teams and designers.

Intercom is seeking a Product Engineer to solve real customer problems through technical knowledge and tools, working on back-end and front-end systems in a multidisciplinary product team. Responsibilities include developing technical plans, writing Ruby code, mentoring engineers, and contributing to technical architecture as the company scales.

Join Intercom as a Senior Core Technologies Engineer to shape technical infrastructure, operate core technologies, collaborate with domain experts, and drive continuous improvements in an AI-first customer service platform.

Managing and supporting Product Designers and Senior Product Designers across multiple products, coaching and providing feedback on team's performance, shaping the future vision of products, partnering with group managers and leaders, growing the Design team through recruitment and representation.

Managing and supporting Product Designers and Senior Product Designers across multiple products, coaching and providing feedback, driving strategic design work, collaborating with leaders across the company, and growing the Design team through recruitment and representation.

The Staff Brand Designer at Intercom will design marketing campaigns across various channels, establish and elevate the brand's presence, partner with animators, and manage projects from concept to execution, all while ensuring alignment with the company's brand and business strategy.