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Leads hands-on development of scalable back-end and front-end systems for Fin’s AI customer support platform. Contributes to architecture, prototyping, design, implementation, reliability, and continuous deployment. Partners with product managers, designers, researchers, and analysts; mentors engineers; supports hiring and career development; and helps establish technical strategy and engineering standards.

Drive new business growth by selling Fin’s AI customer service agents to small businesses. Manage the full consultative sales cycle from prospecting through closing complex six-figure deals, exceed quota, conduct outbound prospecting, plan territories, forecast performance, and collaborate with sales, solutions, product, marketing, and R&D teams. Serve as a customer advocate while evangelizing AI transformation and applying sales methodologies such as MEDDPICC.

Own and grow a mid-market customer portfolio by driving retention, renewals, revenue expansion, upsell, and cross-sell. Engage executives to position AI-powered solutions, develop territory strategies, analyze performance metrics, and connect customer needs to product and go-to-market teams. The role also mentors peers and requires strong commercial judgment, SaaS sales experience, procurement expertise, and consistent quota overachievement.

Drive new business growth across the mid-market segment by managing the full SaaS sales cycle from prospecting through close. Responsibilities include consultative selling, tailored product demonstrations, forecasting, quota attainment, customer advocacy, mentoring, cross-functional collaboration, and developing scalable sales best practices. Fluency in French and extensive Account Executive and SaaS sales experience are required.

Drive new business growth for Fin across the mid-market segment by managing the full SaaS sales cycle from prospecting through close. Responsibilities include consultative selling, product demonstrations, forecasting, customer advocacy, cross-functional collaboration, mentoring, and developing sales best practices. The role requires fluent German, strong quota attainment, and the ability to close competitive net-new business in a fast-moving organization.

Drive full-cycle recruiting for GTM and G&A roles, partnering with leaders and hiring managers on talent strategy. Build diverse pipelines, source and convert passive candidates, use data to improve searches, advise stakeholders, and deliver an excellent candidate experience. The role requires expertise in GTM and sales recruiting within a high-growth technology environment, strong talent-market knowledge, and the ability to improve recruiting processes.

Conduct full-cycle recruiting for GTM and G&A roles in a high-growth technology environment. Partner with leaders and hiring managers, develop diverse talent pipelines, source and convert passive candidates, advise stakeholders on recruiting strategy, use data to diagnose hiring challenges, improve recruiting processes, and deliver an excellent candidate experience.

Lead strategic engineering initiatives across backend and frontend systems. Design architecture, deliver scalable and reliable software, assess project risks, and collaborate with product, design, research, and data teams. The role combines hands-on development with technical leadership, mentoring, hiring, and engineering strategy. Principal Engineers also improve technical standards, operational excellence, performance, and reliability across the organization.

As a Mid-Market Account Executive, you will manage the full sales cycle and evangelize Intercom's AI customer service product, driving its adoption across Mid-Market clients while mentoring team members and contributing to overall business growth.

Own the full mid-market sales cycle: prospect, demo, negotiate, and close new business for Fin's AI Customer Agent. Provide accurate forecasts, tailor demos, mentor teammates, and represent customer needs to Product and Marketing to drive adoption and growth.