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Manage a team of Customer Support Specialists ensuring high-quality customer service. Track KPIs, implement process improvements, handle escalations, and collaborate with Customer Success Managers to enhance support processes.
The Implementation Manager will guide clients through the onboarding process of a SaaS HR platform, ensuring smooth implementations and maximizing client value. Strong project management and communication skills are essential, along with a solid understanding of HR and technology.
The role involves leading Product Enablement efforts in the HR tech space, focusing on product mastery and translation into value for customers. Responsibilities also include product training development and execution, while working with global SaaS teams and being customer-facing.
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As a Business Development Representative at HiBob, you will be responsible for prospecting and building relationships with potential customers. The role involves performing outbound calls, engaging in communication to identify key decision-makers, and managing data metrics associated with sales activities.
As Head of Product Marketing for Payroll, you will support revenue goals by creating marketing strategies, conducting market research, developing product positioning, and creating sales collateral. You will collaborate with cross-functional teams to enhance product-market fit and drive awareness for the Payroll product area.
The Revenue Operations Manager will oversee and optimize revenue processes from lead generation to customer expansion. Responsibilities include developing revenue strategies, streamlining processes, ensuring departmental alignment, managing technology tools, training team members, and tracking performance metrics.
The Regional Marketing Operations Manager will optimize and execute marketing operations strategy in North America, collaborate with cross-functional teams, manage email campaigns via Marketo, upload CRM data post-events, and monitor campaign performance metrics.
The Field Marketing Specialist at HiBob will work with regional activities, events, and campaigns to support local sales initiatives, focusing on driving pipeline and brand awareness. The role requires collaboration across multiple teams and adaptability to changes, emphasizing organization and teamwork.
The Channel Partner Manager will drive growth through partner engagement, manage a pipeline of new partners, develop a strategic approach for existing accounts, and facilitate effective collaborations with sales and customer success teams. They will also organize partner engagement activities and create presentations to communicate program value.
The Field Marketing Specialist at HiBob will support the sales team through organizing and executing various marketing initiatives, including events and campaigns. This role requires collaboration with multiple teams globally and demands flexibility to adapt to changes in a fast-paced environment.
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