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Monitor and support multi-account AWS production systems for a fintech platform. Triage incidents, execute runbooks, manage SLAs, participate in on-call rotation, coordinate cross-functional escalations, conduct post-incident reviews, improve monitoring/documentation, and drive operational improvements.

Monitor and support multi-account AWS production systems for a fintech platform. Triage incidents, execute runbooks, manage SLAs, participate in on-call rotation, coordinate escalations, run post-incident reviews, and improve monitoring, documentation, and operational playbooks.

Monitor and support production systems across a multi-account AWS environment; triage incidents, execute runbooks, manage SLAs, participate in on-call rotation, coordinate cross-team escalations, run post-incident reviews, and improve operational documentation and monitoring.

Monitor and support production systems in a multi-account AWS environment, triage incidents, execute runbooks, manage SLAs, participate in on-call rotation, run post-incident reviews, and improve operational documentation and monitoring.

Design and build scalable SaaS server-side solutions using Java, React, SQL, Redis, and Elasticsearch. Contribute to architecture, create reusable client integrations, follow secure cloud best practices, collaborate with product/design, estimate and plan sprints, improve CI/CD and observability, and participate in code reviews and technical documentation.

Perform manual functional, regression, and end-to-end testing; validate REST APIs with Postman; execute SQL backend verification; triage and resolve production issues; document defects in Jira; support release validation and accessibility (WCAG) compliance; collaborate with Engineering, Product, and Support teams.

Lead development and scaling of automated testing frameworks across unit, integration, API, UI, performance, and security. Introduce AI-assisted QA, evaluate LLM-based features, integrate quality gates into CI/CD, mentor engineers, define QA KPIs, and partner with product and engineering to embed quality throughout the SDLC.

Design and implement scalable server-side and client integration systems for a SaaS platform using Java, React, SQL, and related technologies. Contribute to architecture, participate in code reviews, CI/CD, and observability practices, estimate and plan sprints, and deliver high-quality solutions.

Perform manual functional, regression, and end-to-end testing of a live Hiring Events platform. Validate REST APIs with Postman, run SQL backend checks, reproduce and track defects in Jira, triage production incidents, collaborate with Engineering/Product/Support, validate releases and integrations, troubleshoot frontend/network issues, and ensure WCAG accessibility compliance.

Own full sales lifecycle for a US digital consultancy: prospect, pitch, negotiate, close new clients, draft contracts, collaborate with delivery and engineering, and represent the company at events and client meetings to grow revenue.