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Manage global merchant credit risk by assessing prospective and existing merchants, defining KPIs and monitoring frameworks, building SOPs, creating reporting/dashboarding, partnering with Legal/Compliance/BD, and balancing growth with risk mitigation across payment channels.

Serve as the on-site IT lead for Singapore and regional IT support lead for SEA offices. Own site operations, provide hands-on macOS/Windows and AV support, run onboarding/offboarding, manage vendors/inventory, mentor junior IT staff, coordinate with workplace/people ops/facilities, and produce clear documentation while improving processes and supporting executives.

Design and deploy real-time ML models and credit risk frameworks to detect fraud and assess merchant lending risk. Translate business needs into scalable analytics, monitoring, and decision-support tools. Partner with product, engineering, and operations to productionize models and improve risk visibility and decision quality.

Lead strategy and execution for Airwallex's lending platform across origination, underwriting, servicing, repayment, partner enablement, and portfolio optimisation. Define multi-quarter roadmaps, align senior stakeholders, balance growth, unit economics and risk, build scalable frameworks and operating models, work with credit, finance, legal, compliance and external partners, and mentor other product managers to raise product standards.

Designated MLRO and local SEPBLAC representative for Airwallex's Spanish Branch. Ensure compliance with Spanish and EU AML/CTF and sanctions laws, oversee suspicious activity identification and STR filings, liaise with SEPBLAC/Banco de España, advise commercial/product teams on risk and controls, manage branch risk assessments, audits, external reviews and remediation, and provide compliance reporting to senior management.

Design and operate Airwallex's distributed global payments infrastructure: architect real-time clearing and SWIFT integrations, ensure reliability and observability, solve reconciliation and settlement challenges, use telemetry to drive routing and performance, and lead technical direction across global teams.

Provide corporate legal support across France and EMEA: support fundraising, draft/review/ negotiate commercial contracts, advise on marketing, data protection and fintech regulation, monitor regulatory developments, manage external counsel, mitigate legal risks for products and services, and work cross-functionally with product, compliance, risk, partnerships, and marketing teams.

Build and lead Airwallex's first-line commercial risk function, defining risk strategy and supportability frameworks, advising on complex deals, embedding commercial guardrails, designing portfolio monitoring and KPIs, leading incident post-mortems, and partnering cross-functionally to scale global coverage and train front-office teams.

Manage and grow channel partnerships across accounting, startups, and e-commerce in Malaysia. Acquire, onboard, and activate partners, coordinate cross-functional delivery, drive referral revenue, maintain long-term engagement, and propose initiatives to strengthen the partner network.

Lead DACH VC and startup ecosystem strategy to generate pipeline and revenue. Build and activate VC, accelerator, and founder partnerships, run regional programmes and events, coordinate with sales and GTM teams, localise German content, track performance, and drive commercial activation from referral to handoff.