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Lead enterprise sales efforts across Japan for Mixpanel, prospecting and closing complex 6-18 month SaaS deals with C-level stakeholders. Manage full sales cycle, maintain Salesforce records and forecasts, collaborate with Solutions Engineering and cross-functional teams, and build Mixpanels presence through customer engagement and events.

Drive new enterprise business across Indonesia and Malaysia by owning full sales cycles (6–18 months), engaging C-level stakeholders, building business cases, coordinating cross-functional teams, maintaining Salesforce records, and representing Mixpanel at events to grow market presence.

Own and grow Mixpanel's Solution, Channel, and Reseller partner ecosystem across Southeast Asia and India. Recruit, enable, and align partners, build joint GTM plans, negotiate agreements, drive partner-sourced and partner-influenced pipeline, manage PRM systems, and report on partner performance to deliver measurable regional revenue growth.

Own and expand Mixpanel's partner ecosystem in Japan and Korea by recruiting, enabling, and co-selling with solution, channel, and reseller partners. Build partner business plans and GTM plays, negotiate agreements, manage PRM and partner tooling, align partners to accounts with Sales, drive partner-sourced pipeline and revenue, run enablement and joint marketing, and represent Mixpanel at regional partner events.

Manage and grow a portfolio of channel and reseller partners across EMEA: recruit and onboard partners, build joint plans, enable and connect partners with Mixpanel sales, run campaigns and events, track partner performance and programme activity, and drive partner-sourced pipeline and influenced revenue.

Build and maintain developer infrastructure to accelerate engineering productivity: manage CI/CD (GitHub Actions), Kubernetes/GKE, cloud infrastructure (GCP/AWS/Azure), observability pipelines, dev environments, and AI coding agents; partner with teams to improve deployment safety, reliability, and developer experience.

Lead end-to-end strategic partnerships with AI platforms, hyperscalers, and developer tools. Source, structure, negotiate, and close embedded distribution and revenue-share deals. Perform market due diligence, drive executive alignment, coordinate cross-functional GTM execution, and design partner playbooks to generate pipeline and strategic outcomes.

Manage relationships with customers, drive product adoption, ensure account health, forecast revenue, and collaborate cross-functionally to support customer success.

Lead end-to-end strategic technology partnerships (LLMs, hyperscalers, AI developer tools, data platforms). Source, structure, and negotiate deals (rev share, API embedding, data licensing), run market diligence, and drive cross-functional execution with Product, Engineering, Sales, Legal, and Marketing to activate partner-led GTM and revenue outcomes.

As Senior Customer Strategy & Operations Manager, you will advise the VP of Global Customer Success, analyze customer data, forecast revenue, manage operations, and develop AI tools for customer engagement.