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The AI Specialist, Customer Success drives AI adoption and customer engagement, ensuring customers achieve business outcomes with Zendesk's AI solutions through proactive management and collaboration.

Join Zendesk as a Sales Development Representative, driving new business and managing inbound leads. Ideal for those passionate about sales, eager to learn, and fluent in French and English.

Lead and develop a team of software engineers while managing technical strategies and collaboration with cross-functional partners to ensure the successful delivery of IT Service Management solutions.

This role involves developing scalable software solutions, API integrations, and enhancing employee and customer experiences at Zendesk. Requires 5+ years of experience in backend or integration engineering, working with cloud technologies and Agile methodologies.

Join Zendesk to develop backend and full-stack features for an IT Service Management platform. Collaborate with cross-functional teams to deliver reliable, scalable solutions for enterprise customers, enhancing service workflows and automation.

The role involves providing exceptional technical support, diagnosing customer issues, collaborating with teams to find solutions, and guiding customers to self-support.

Lead design and development of enterprise data platform, overseeing data services and pipelines, ensuring reliability and governance, mentoring teams, and optimizing processes.