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The Customer Relationship Manager will lead new client onboarding, provide assistance, resolve issues, build relationships, educate clients on products, convey feedback, and maintain client records. They will act as a key contact for clients, ensuring a positive experience with the company's services.
The Operations Analyst role involves managing client inventory, preparing reports, assisting teams with audits, and ensuring compliance with internal controls and timelines. The analyst will drive month-end closing and reporting, respond to client/vendor requests, and manage Standard Operating Procedures (SOPs).
The Analyst is responsible for providing detailed reviews of complex valuation cases, researching various related documents, and maintaining high-quality work standards. Effective communication with clients and timely completion of assignments is crucial, with flexibility to work night shifts.
The Senior Financial Analyst is responsible for establishing transaction records, preparing monthly closings, conducting variance analysis, preparing audit schedules, facilitating internal audits, and supporting internal customers with accurate information while participating in special projects.
The Title Curative Specialist examines property titles to identify and resolve discrepancies. Responsibilities include reviewing title documents, ensuring compliance with regulations, working with various stakeholders to clear title issues, and communicating updates to clients on title clearance progress.
The Senior Analyst, Credit and Income role involves quality control reviewing of loan documentation, including pre-closing and post-closing checks. The analyst will conduct forensic reviews, credit and income evaluations, and ensure compliance with federal regulations. Strong attention to detail, organizational skills, and the ability to handle multiple tasks are essential.
The Analyst, Quality Assurance will perform quality assurance call and process reviews across departments, analyzing findings and trends. They will recommend improvements, track responses from business units, escalate unresolved issues to senior management, and assist in implementing changes to the QA evaluation process.
The Analyst, Valuation Placement will handle communications and documentation related to valuation services, maintain relationships with appraisers and brokers, ensure timely completion of assignments, and support stakeholders with the necessary information for property-related transactions.
The Mortgage Closing Analyst will be responsible for client relations, maintaining knowledge of mortgage closing procedures, reviewing loan documents, auditing files for compliance and risks, and communicating with underwriters and clients in the US.
The Segment Controller will lead accounting and analytical staff to ensure disciplined financial reporting for an $80M revenue stream. Responsibilities include developing best practices in finance and accounting, ensuring compliance with US GAAP and SOX, managing monthly accounting closings, and maintaining relationships with title and real estate teams. The role also involves financial analysis and internal/external audits management.
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