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Provide implementation and post-implementation support for E6's Java-based payment platform. Work with clients and internal teams to deploy products, triage and resolve incidents, participate in on-call rotation, mentor teammates, and drive process efficiency and automation.

Serve as primary client partner for Japan accounts: build relationships, run governance forums (Steering Committees, Business Reviews), ensure KPIs, identify growth opportunities, manage commercial change requests with internal teams, maintain forecasts and invoicing, and support contract renegotiations.

The Sales Director will drive new business opportunities, manage client relationships, develop sales strategies, and collaborate with internal teams to meet client needs.