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Provides administrative and clerical support for commercial insurance accounts. Responsibilities include processing endorsements, audits, renewals, policy releases, documentation, and insurance summaries; coordinating with carriers and underwriters; entering and verifying client and policy information; and following up on requests. The role also supports customer service, renewal preparation, marketing exhibits, and ongoing professional development.

Lead captive feasibility, TCOR, and retention/limits studies; manage captive placements and fronting/reinsurance negotiations; perform reserve and capital adequacy analysis under IFRS 4/17; develop probabilistic risk frameworks and financial projections; produce board-ready reports; mentor junior analysts and coordinate with broking, underwriting, claims, and specialty teams; support business development.

Advise clients and structure cyber and Tech E&O insurance programs for complex Canadian risks. Analyze contracts and cyber posture, negotiate policy wordings with insurers, develop placement strategies across domestic and international markets, support clients during incidents, and educate clients on evolving threats and regulatory requirements.

Provides commercial insurance account servicing support by processing certificates and property evidence, requesting loss runs, issuing auto ID cards, creating loss summaries, entering renewal activities, and assisting account managers. The role requires strong organization, communication, customer service, office software proficiency, and the ability to work independently and collaboratively. A property and casualty producer license is required or must be obtained within 90 days.

Provides account servicing support for personal and commercial insurance clients. Responsibilities include processing certificates of insurance, completing property evidences, requesting loss runs, issuing auto ID cards, creating loss summaries, recording renewal activities, and assisting Account Managers. The role requires strong organization, communication, computer proficiency, teamwork, and the ability to work independently. A property and casualty producer’s license is required or must be obtained within 90 days.

Provides commercial insurance account support by processing certificates of insurance, evidences of property, loss run requests, auto ID cards, and renewal activities. Assists Account Managers, serves clients and carrier representatives, maintains accurate records, and completes assigned projects. The role requires strong communication, organization, teamwork, office software proficiency, and commercial lines knowledge, with a Property and Casualty license required or obtainable within 90 days.

Manage and retain assigned personal lines insurance accounts as the primary technical broker-consultant. Responsibilities include advising clients on exposures, coverage, risk management, and program design; coordinating carriers and internal teams; overseeing policy-cycle services, renewals, claims reviews, and presentations; mentoring account managers; supporting receivables collection; identifying cross-sell opportunities; and ensuring compliance with insurance regulations and HUB procedures.

Gère un portefeuille de clients en assurance des entreprises, fournit un service quotidien, coordonne les communications avec les assureurs et participe au placement des dossiers. Prépare les demandes, propositions, notes de couverture, certificats, comparatifs et instructions de facturation. Vérifie l’exactitude des polices et avenants, assure les suivis, maintient une documentation conforme aux normes et traite les renouvellements et la facturation.

Manages regional claims performance while maintaining a reduced caseload. Provides daily support to claims staff, coordinates with underwriting on builder memberships, resolves consumer escalations, and leads team training, coaching, audits, meetings, and education sessions. Participates in hiring and termination decisions, tracks individual and regional metrics, and supports claims operations in the new home warranty insurance and construction sectors.

Manage commercial insurance clients, explain coverage, negotiate rates and terms with underwriters, handle renewals and claims, prepare proposals, issue certificates, follow up on receivables, and generate new business through prospecting, presentations, upselling, and cross-selling. The role requires a Level 2 General Insurance License, strong commercial insurance knowledge, sales ability, communication skills, organization, and relationship-building. It is onsite in Salmon Arm, Revelstoke, or Cranbrook, British Columbia, with no travel required.