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Leads enterprise implementations of Icertis AI-powered contract intelligence solutions. Responsibilities include discovery workshops, requirements analysis, solution design, configuration, AI extraction validation, contract migration, testing, customer training, stakeholder management, and go-live readiness. The consultant partners with Product, Engineering, Data Migration, Prompt Engineering, and Customer Success teams to deliver measurable customer outcomes and improve implementation best practices.

Maintain and troubleshoot cloud-native applications across Azure, AWS, Windows Server, IIS, and AKS. Support deployments, upgrades, rollbacks, CI/CD pipelines, monitoring, and log analysis. Diagnose incidents, resolve technical issues, follow security and compliance practices, and collaborate with development, DevOps, and security teams. The role includes rotational on-call and designated project shifts.

Design and implement secure, scalable web application features; lead Agile development teams; identify solutions and risks; write and troubleshoot code; review code quality and architecture; deliver maintainable software; mentor technical teams; and collaborate with technical and functional stakeholders.

Leads instructional design projects for Icertis Academy, analyzing learning needs, developing curriculum strategies, and creating fit-for-purpose global learning solutions. Collaborates with stakeholders, subject matter experts, implementation teams, and vendors to produce storyboards, eLearning, videos, assessments, scenarios, and learner interactions. Evaluates and improves training programs, manages project timelines, creates design standards, and applies generative AI for audio and video development.

Develops secure, scalable, maintainable enterprise web applications using Microsoft technologies. Implements client-specific configurations and integrations, troubleshoots implementation issues, supports deployments, identifies risks, and collaborates with technical and business teams. Works with minimal supervision in Agile teams while owning delivered code and product features.

Leads end-to-end functional implementations of Icertis Contract Intelligence for public sector and federal customers. Responsibilities include discovery, requirements gathering, solution design, workshops, configuration oversight, testing, defect resolution, deployment readiness, and go-live support. The role manages customer workstreams, stakeholders, risks, and escalations while collaborating with project, technical, architecture, QA, and customer teams. It also mentors consultants and analysts and promotes scalable, product-aligned delivery practices.

Lead and mentor a 3–5-person talent acquisition team while personally recruiting executive and hard-to-fill roles. Develop pipelines, advise executives on workforce planning and labor-market intelligence, evaluate AI recruiting technologies, and address candidate fraud and identity risks. Partner with HR, Finance, Legal, Security, and Marketing to improve hiring strategy, employer brand, and candidate experience.

Lead end-to-end product marketing strategy and go-to-market execution for a flagship AI product. Responsibilities include positioning, messaging, launches, competitive intelligence, sales enablement, demand generation, content, campaigns, analyst engagement, and product evangelism. The role partners with product leadership and cross-functional marketing teams to translate complex AI capabilities into compelling market narratives for enterprise, SMB, and mid-market audiences.

Lead AMER solutions advisory to support sales by demonstrating Icertis solutions, developing strategic CLM proposals, driving thought leadership and innovation, advising customers, and collaborating with sales and product teams to ensure adoption and satisfaction.

Lead and support enterprise-scale SQL Server and Azure SQL environments with 24x7 production coverage. Own HA/DR, performance tuning, security, Azure networking, migrations to Azure, automation (PowerShell/Python), monitoring/alerting, cost optimization, and cross-functional SOPs to ensure operational reliability and fast incident resolution.