Top Tech Jobs & Startup Jobs

This role involves providing first line user support, troubleshooting issues, managing service tickets, and contributing to knowledge base improvement.

This role involves providing routine user support, troubleshooting issues, escalating complex problems, managing service requests, and ensuring adherence to policies.

The Network Engineering Manager oversees network processes, leads teams, ensures infrastructure reliability, implements performance metrics, and fosters team development.

Provides Tier 1 and Tier 2 support, troubleshoots complex issues with hardware/software and network connectivity, and assists other agents.

Provide Tier 1 and Tier 2 support, troubleshoot complex issues, assist with hardware and software maintenance, and communicate solutions effectively to users.

Lead and develop AI Knowledge Curation platform, optimize ML pipelines, conduct research in text analytics, evaluate system performance as well as mentor team members.

The Proactive Engineer collaborates to analyze data, drive improvements in digital employee experience, and supports automation initiatives while communicating with stakeholders.

Provide Tier 2 IT support, troubleshooting complex issues related to hardware, software, and network connectivity, while supporting L1 and L2 agents and communicating effectively with users.

The role involves managing knowledge articles, promoting knowledge sharing, ensuring accuracy of the knowledge base, driving adoption of tools, and analyzing usage trends.

Provide first-line technical support for hardware and applications, documenting processes and escalating complex issues as necessary.