Top Tech Jobs & Startup Jobs

Provides Tier 1 and Tier 2 support, troubleshooting complex hardware/software issues, and assisting with network and remote access problems. Communicates effectively with users and supports L1 and L2 agents.

Assists users with first line support, troubleshoots issues, manages service desk tickets, and contributes to knowledge base.

The role includes supporting users with technical issues, troubleshooting, escalating complex problems, managing service requests, and maintaining communication regarding ticket status.

This role involves assisting users with technical support, troubleshooting hardware and software issues, escalting complex cases, and fulfilling service requests.

This role involves providing first-line user support, troubleshooting issues, managing support tickets, and contributing to the knowledge base.

This role involves answering technical questions, handling hardware and software support, and escalating complex issues while assisting L1 agents.

Provide first-line technical support for hardware and applications, diagnose issues, document processes, and escalate complex problems as needed.

This role involves first line user support, troubleshooting hardware and software issues, managing tickets, and complying with service policies.

This role requires providing technical support to users and maintaining systems. Generally suitable for individuals with less than 1 year of experience.

This role involves answering complex technical questions, supporting L1 agents, resolving incidents, and escalating issues to resolver teams.