Supports accounts receivable, collections, customer billing inquiries, account setup, sales tax and VAT compliance, reconciliations, bad debt schedules, month-end close, audits, and process improvements across Audiense entities. Collaborates with Sales, Customer Success, Legal, and Finance while maintaining accurate customer records and reporting. Uses ERP, CRM, tax, and spreadsheet systems to resolve issues, monitor receivables, and improve accounting processes.

Own global payroll processing through Rippling, including audits, reconciliation, discrepancy resolution, documentation, and compliance support. Administer employee benefits, enrollments, qualifying life events, open enrollment, and vendor coordination. Support employee lifecycle processes, HR records, reporting, leave administration, recruiting coordination, and onboarding. Provide responsive employee support while maintaining confidentiality, accuracy, and adherence to recurring deadlines.

Design, build, and evolve Audiense's internal SRE platform and tooling to reduce other teams' cognitive load. Automate maintenance (KTLO), operate containerised workloads (ECS and Kubernetes/EKS), manage cloud infrastructure as code (Terraform), improve reliability, observability, performance and cost-efficiency, and collaborate across product, design, and engineering while contributing to SOC2 compliance and mentoring others.