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Build and operate full-stack product experiences using React, TypeScript, Node.js, GraphQL, PostgreSQL, and related technologies. Own projects from discovery through launch and iteration, design scalable systems, improve performance and reliability, use AI-native development tools, collaborate cross-functionally, participate in on-call, and mentor engineers. The role is based in the Haeundae, Busan office Tuesday through Friday, with remote work on Mondays.

Own products across Outschool’s consumer marketplace and Education Savings Account business. Responsibilities include identifying opportunities, setting product strategy and roadmaps, managing the full product lifecycle, conducting customer research, defining metrics, designing experiments, analyzing results, and partnering with engineering, design, data, marketing, and operations to deliver impactful experiences for learners, families, and educators.

Develop and improve Outschool’s full-stack products using an AI-native development approach. Responsibilities include leading engineering initiatives, collaborating with Product, Design, Data, and Engineering teams, making technical tradeoffs, contributing to AI development practices, participating in agile ceremonies, deployments, and on-call rotations. Senior-level engineers may mentor teammates and influence technical direction.

Lead cross-functional execution of public-funding and ESA initiatives across CX, Marketing, Legal, Finance, and Product. Own project plans, roadmaps, dependencies, and status tracking; act as internal ESA-family expert; drive AI-enabled automations and process improvements; coordinate partner-driven launches and scale operations while mitigating risks.

The Staff Software Engineer will lead initiatives in building a full-stack educational platform, mentor engineers, and collaborate with Product and Design teams.

Handle escalated support tickets from parents and teachers via email, investigate ambiguous situations, make independent judgment calls, occasionally manage Trust & Safety issues involving sensitive content, communicate outcomes clearly, and share feedback with the CX team.