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Provides mortgage guidance from application through funding, develops member and referral relationships, generates new lending business, structures loan solutions, reviews applications, and supports compliance. The role also coaches branch teams, partners with real estate and community professionals, resolves complex member concerns, and maintains expertise in mortgage products, underwriting, lending regulations, and local market trends.

Recover charged-off funds by negotiating settlements, managing collection and legal accounts, conducting skip tracing, processing bankruptcy claims and payments, coordinating collection agencies, maintaining compliant records, reviewing vendor invoices, updating credit bureau data, preparing reports, and identifying process improvements. The role requires knowledge of collection laws, strong judgment, confidentiality, communication skills, and the ability to manage multiple priorities independently.

Design and administer enterprise dashboards and reporting solutions (Tableau, Power BI, Microsoft Fabric). Translate complex business questions into compelling data stories, partner with stakeholders and BI engineers, champion visualization standards and governance, mentor analysts, and improve reporting usability and trust across the organization.

Develop and enhance quantitative financial models supporting Treasury, asset liability management, interest-rate risk, mortgage hedging, pricing, profitability, and portfolio risk decisions. Analyze fixed income, derivatives, duration, convexity, stress scenarios, deposits, and prepayments. Automate workflows with Python and Excel/VBA, modernize analytics in Snowflake, document model governance, and communicate insights to Treasury, Risk, Credit, Product, and portfolio leaders.

Designs and develops complex cloud-native data solutions, scalable batch and real-time pipelines, APIs, data models, and enterprise data platforms. Implements data governance, quality, lineage, security, observability, CI/CD, automated testing, and operational reporting capabilities. Collaborates with architects, product owners, analysts, governance, security, and platform teams on technology strategy and cloud modernization. Mentors engineers, leads technical design discussions, presents recommendations, and supports AI-ready data products and emerging development tools.

Lead executive recruiting strategy and searches for director- through senior vice president-level talent. Partner with executive leaders, conduct market intelligence and competitive talent analysis, build diverse leadership pipelines, assess candidates, advise stakeholders, and guide hiring through negotiation, transition, and onboarding. Lead talent acquisition projects and improve executive recruiting processes, technologies, and candidate experiences.

Lead the development of AI products, design scalable systems, advance AI foundations, collaborate with stakeholders, ensure quality practices, and mentor engineers.

Develop and execute marketing strategies, product marketing initiatives, go-to-market plans, integrated campaigns, and website optimization programs. Use analytics, market research, competitive insights, experimentation, personalization, and KPI measurement to improve digital experiences, conversions, product adoption, and business outcomes. Collaborate with product, sales, communications, analytics, design, digital experience, and operations teams while managing budgets, projects, compliance, and stakeholder alignment.

Designs and develops enterprise cloud data solutions, including batch, near-real-time, and API-based pipelines. Builds data models, warehouses, lakes, and lakehouses while implementing governance, quality, lineage, and curation practices. Supports CI/CD, testing, monitoring, observability, security, and compliance. Collaborates with architects, product owners, analysts, and leadership on platform strategy and modernization. Mentors engineers, leads reviews, presents technical topics, and explores AI-enabled data capabilities.

Serve as a senior mortgage sales advisor by prospecting and generating mortgage relationships, working with members and brokers, deepening referral sources, coaching teammates, resolving escalations, representing BECU in community events, and contributing to individual and team production goals. Role requires moderate travel and focuses on relationship management, lead generation, and delivering tailored mortgage solutions.