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Provide technical ownership and production support for Gainsight and Salesforce applications: troubleshoot production incidents, design and implement Gainsight/Salesforce solutions, perform testing and release activities, collaborate with business stakeholders and development teams, mentor junior analysts, and improve operational efficiency and reliability across customer success workflows.

Lead design, build, and operation of production ML/AI systems for customer success and support: RAG/LLM assistants, MLOps, scalable inference, safety/governance, observability, front/back-end integration, cloud-native deployments, and cross-functional delivery to improve CSAT, deflection, and agent productivity.

Leads product security incident response, vulnerability management, customer security investigations, attack analysis, remediation coordination, and security advisory development. The role mentors engineers, improves incident response processes, manages researcher and industry relationships, delivers training, reports security metrics, and supports global on-call operations. Responsibilities require deep expertise in application, network, cloud, and infrastructure security, vulnerability assessment, incident handling, and technical leadership.

Supports and improves mission-critical AWS production platforms through reliability engineering, incident response, monitoring, automation, deployments, capacity planning, and root cause analysis. The role develops observability and Infrastructure as Code solutions, contributes to CI/CD improvements, supports disaster recovery and security compliance, and creates operational documentation. Collaboration with development and platform teams is required to improve availability, scalability, resiliency, and operational readiness across global environments.

Designs, builds, and operates secure, scalable network infrastructure across global data centers, cloud platforms, and backbone environments. Responsibilities include routing architecture, hybrid-cloud connectivity, automation, monitoring, incident leadership, security controls, change management, vendor coordination, compliance documentation, and lifecycle management. The role also validates network changes, leads complex troubleshooting, translates requirements into network designs, and mentors engineers.

Lead hands-on development of scalable, secure enterprise applications and data-driven solutions. Architect backend and frontend systems, establish automated testing and coding standards, maintain CI/CD quality gates, optimize databases and analytics platforms, and guide cloud-native microservice development. Mentor junior engineers, promote technical excellence, and collaborate cross-functionally while potentially progressing toward engineering management.

Leads a U.S. enterprise sales team responsible for selling F5’s AI Security Platform. Owns revenue and quota attainment, pipeline generation, forecasting, deal qualification, enterprise negotiations, channel partnerships, and go-to-market execution. Coaches account executives and product specialists, develops territory plans, engages C-level cybersecurity and technology stakeholders, and translates AI security capabilities into business outcomes. The role requires extensive enterprise cybersecurity software sales leadership, executive presence, and frequent travel across the United States.

Design, develop, test, and maintain scalable backend applications, SDKs, and tools for AI Security solutions. Build RESTful APIs and multi-service systems, troubleshoot production issues, optimize performance, and apply secure coding and scalable architecture practices. Collaborate with product, QA, frontend, and data science teams while contributing to cloud deployment, CI/CD, and continuous improvement.

Manages a hardware development team responsible for planning, designing, testing, and delivering hardware platforms. Leads hiring, mentoring, technical reviews, project scheduling, resource allocation, risk management, prototype builds, and quality initiatives. Coordinates with project management, manufacturing, and other development teams to meet product milestones, budgets, and delivery commitments. Provides technical guidance on hardware architecture, troubleshooting, high-speed digital design, compliance, and system-level development.

Owns enterprise sales across France, developing new and existing customer accounts through channel partners. Responsibilities include territory planning, lead generation, solution presentations, proposals, negotiations, forecasting, account planning, and quota attainment. The role requires strong cloud, security, or networking experience, consultative selling ability, executive-level influence, and fluent English.