Top Tech Jobs & Startup Jobs

Provide phone and web-based technical support for customers across SAARC, ME, and EMEA. Troubleshoot networking and security issues using debugging, packet captures, and lab reproduction; manage cases, escalate to engineering, run remote sessions, and develop expertise in Fortinet products.

Manage multi-country EMEA payrolls for ~3,500 employees across ~27 countries; liaise with external bureaus, process RSUs/stocks, prepare payroll journals, ensure SOX compliance, handle queries, support audits, and drive payroll transformation and automation.

Manage and grow reseller (VAR) partnerships across the territory to meet quarterly and annual revenue targets. Build partner business and marketing plans (including MDF), provide sales and technical training, align partner KPIs, collaborate with regional sales, marketing and engineering, and drive new business development and channel strategy.

Drive regional pipeline and new customer acquisition for Fortinet Security services. Manage services sales, forecast in CRM, demo platforms, engage C-level customers and partners, negotiate and close deals, develop business plans, and scale growth through channel partnerships while meeting revenue and satisfaction goals.

Prospect and qualify leads by researching customers and decision-makers, using intent and contact-discovery tools. Schedule qualified appointments, meet call and pipeline targets, maintain accurate CRM (Salesforce) records, and collaborate with Sales and Marketing to develop strategic approaches. Learn Fortinet technology to articulate value and manage objections.

Provide technical account management and support for LATAM customers: collect and analyze network/configuration/packet-trace data, recommend actions, run upgrade tests in lab, create best-practice documentation, conduct webinars/workshops and status reports, manage technical cases to resolution, and deliver direct email/phone support.

Pre-sales and post-sales technical resource for Fortinet SLED accounts: qualify leads, support sales calls and demos, resolve technical issues with support/engineering, provide training, and travel across the territory to support customers.

Lead enterprise sales for large "giga" accounts: develop executive relationships, drive consultative selling, onboard new clients, create account and tender plans, coordinate technical and channel resources, and run quarterly business reviews to grow Fortinet solutions adoption.

Provide technical pre-sales and post-sales support for enterprise accounts: qualify leads, lead technical sales calls and demos, resolve technical issues with support/engineering, deliver training, and travel across the sales territory.

Lead technical aspects of the sales cycle, manage RFIs/RFPs/RFQs and POCs, design and position Fortinet security solutions, act as primary customer technical contact, maintain CRM records, and collaborate with sales to close deals.