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Provide web and telephone technical support for Fortinet products (FortiMail, FortiVoice, FortiRecorder, FortiSandbox). Troubleshoot network/security issues, collect and analyze configuration, network and packet trace data, recommend corrective actions, reproduce customer environments in lab, consult documentation, escalate and manage cases to closure, and educate customers on product and networking gaps.

Manage an assigned SMB territory to build and execute account plans, prospect and maintain a revenue pipeline, drive sales cycles to close, provide presales support, coordinate with channel and reseller partners, forecast revenues, track opportunities in Salesforce, and meet or exceed quota and activity metrics.

Lead technical pre-sales engagements for UK local government customers, designing and validating Fortinet-based secure network solutions (SD-WAN, NGFW, segmentation, cloud security, SOC integration). Deliver demos, workshops, PoCs, support RFI/RFPs, partner delivery, and act as a trusted technical advisor and mentor.

Drive growth with Major MSSP partners across France by leading sales engagements, building executive relationships, creating strategic account plans, supporting partner service launches on Fortinet technologies, negotiating recurring-revenue agreements, managing pipeline and forecasts, and conducting regular on-site partner and customer meetings to achieve quarterly quotas.

Drive direct sales into assigned SLED (state, local government, education) accounts, develop territory plans, build executive relationships, coordinate internal teams for proposals/RFPs/SOWs, negotiate contracts, and close deployments of Fortinet security solutions to meet quota.

Field sales role managing a named mid-market account set and territory. Build and execute account plans, prospect, manage pipeline in Salesforce, meet quotas, drive deals with partners, deliver demos, and perform ongoing forecasting and reporting while traveling frequently.

Provide pre-sales support and technical leadership for Telco, MSP and multi-cloud security solutions. Develop partner/business plans, drive account growth, deliver POCs/proposals/training, design MSSP solutions, integrate Security Fabric, and provide competitive insights to achieve regional revenue targets.

Lead, coach, and develop a team of inside sales reps to generate qualified pipeline and strategic opportunities across SMB accounts. Execute GTM initiatives, scale outbound/inbound motions, partner cross-functionally, analyze metrics to improve conversion, and champion CRM and sales engagement best practices to drive quota attainment.

Support full renewal sales cycle for Commercial/Mid-Enterprise accounts: interface with customers, partners, and sales; generate install-base reports and quotes; manage inbound renewal emails/calls and SLAs; use Salesforce, Renewal Tracking System, and FreshDesk; pursue upsell opportunities; meet territory quotas and travel frequently for sales.

Serve as a technical pre-sales SecOps consultant driving customer-facing demos, solution design, competitive analysis, and product feedback. Support sales and marketing, produce technical content, run PoCs/labs, and advise product teams while traveling up to 30%.