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Provide enterprise-level technical support for Forcepoint products: troubleshoot networking, OS, application, and security issues; gather logs and packet captures; reproduce and resolve incidents; escalate and manage cases per SLAs; mentor engineers; contribute to knowledge base and documentation; act as subject matter expert for product components and integrations.

Sell and close Forcepoint cybersecurity solutions to new and existing customers in assigned territory. Generate leads via inbound/outbound channels, qualify prospects, develop accounts, cultivate partner relationships, prepare forecasts/reports, and complete complex sales with minimal supervision.

The Commercial Account Manager is responsible for developing new business and managing existing accounts for Forcepoint solutions, focusing on sales, account management, and collaboration with internal teams to meet sales quotas.

The Territory Account Manager is responsible for new business development, managing accounts, and driving revenue through complex sales processes while exceeding sales quotas.

Sell Forcepoint security software, appliances, and services to mid-market accounts in Northern California. Develop and execute account and opportunity plans with the RVP, engage SEs, channel and solutions teams, manage 150–300 prospect accounts using CRM, drive complex sales cycles, meet quota, and present to executive-level stakeholders.

Provide enterprise-level technical support for Forcepoint products: troubleshoot, reproduce, and resolve customer issues; gather logs; perform packet capture and log analysis; escalate complex cases; document resolutions; mentor junior engineers and contribute to knowledge base and product supportability.

Lead strategy and execution of Forcepoint's cloud services platform, focusing on availability, scalability, compliance, and influencing executive decisions.

This role involves leading sales engineering efforts, promoting Forcepoint's cloud-native security solutions, and ensuring customer satisfaction through effective communication and support.

Lead and mentor a Customer Success Management team covering NAM West to drive customer satisfaction, renewals, retention, and revenue growth. Establish KPIs, resolve escalations, partner with Sales/Product/Engineering, forecast pipeline, and standardize service and processes.

The Principal Engineer will lead technical vision and architecture for large-scale systems, focusing on distributed systems, microservice architectures, and cloud infrastructure, while mentoring teams and influencing organizational strategy.