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The Staff Customer Engineer will lead the US Customer Engineering team, ensuring exceptional customer service and timely issue resolution for Reltio's data-driven applications. This role involves diagnosing complex technical issues, collaborating with team members, and continuously improving support processes to enhance customer satisfaction.
As a Senior Engineer, you will lead feature delivery for the MDM platform, collaborating with product management, QA, and DevOps. Responsibilities include ensuring high-quality code, mentoring junior staff, shaping architecture, and driving engineering excellence through effective communication and collaboration.
As a Senior IT Infrastructure Engineer at Reltio, you will provide technical support and implementation for IT infrastructure, including network equipment, telecom, office security, and audio/video systems. Your responsibilities include configuring and maintaining hardware and software, troubleshooting issues, and working with vendors on improvements and integrations.
The Customer Engineer at Reltio provides expert technical support to high-value customers, resolving complex issues and enhancing customer satisfaction. Responsibilities include troubleshooting technical problems, offering solutions, participating in product improvement discussions, and serving as a subject matter expert.
As a Staff Software Engineer, you will lead the design and development of features for the MDM platform, collaborate with PMs to outline product roadmaps, mentor junior engineers, and drive engineering excellence while ensuring high-quality delivery.
The Customer Success Manager at Reltio drives customer adoption and retention by providing guidance and ensuring effective use of the Reltio platform. Responsibilities include account management for enterprise customers, building relationships, tracking adoption activities, and promoting Reltio's products to meet customer goals.
The Product Manager will lead the strategy and development of integration products for Reltio, focusing on seamless data flow with operational and analytical systems. Responsibilities include defining product vision, managing the product roadmap, collaborating with cross-functional teams, and conducting market research to drive product decisions.
As a Senior Engineer, you will lead feature delivery within the MDM platform, collaborating with PMs, QA, DevOps, and documentation teams. Responsibilities include driving design, ensuring high-quality deliverables, mentoring junior members, and contributing to architectural decisions while maintaining effective communication with cross-functional teams.
The Customer Engineer at Reltio provides expert technical support to customers, addressing complex technical issues involving configuration, integrations, and debugging. They enhance customer satisfaction by troubleshooting problems, serving as a subject matter expert, and collaborating with engineering teams. Responsibilities include monitoring system health and providing product improvement feedback based on customer interactions.
As the Manager of DevOps Engineering, you will lead a team to enhance Reltio's infrastructure using cutting-edge technologies like Kubernetes and CI/CD in AWS, GCP, and Azure. You will mentor engineers, ensure service reliability, manage complex cloud architectures, and drive cost efficiency with automation strategies.
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