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Leads cross-functional process optimization projects from planning through implementation, including stakeholder engagement, project governance, requirements documentation, risk mitigation, and change management. Analyzes departmental data and performance metrics, develops operational improvements, documents procedures, and supports strategic initiatives. The role also mentors team members and promotes professional development.

Supports financial planning, forecasting, analytics, and strategic decision-making for corporate, operations, and technology functions. Builds financial models, reporting tools, scenario analyses, and competitive insights; analyzes profitability, market trends, membership, spending, and ACA metrics. Partners with actuarial, regional, plan design, sales, and business leaders, presenting recommendations and findings to senior executives and monitoring business performance throughout the year.

Leads cross-functional process optimization and implementation projects, including project planning, stakeholder engagement, governance, risk mitigation, and change management. Analyzes departmental data and metrics to evaluate performance and improve operations. Designs workflows and operating procedures, supports strategic initiatives, and mentors team members. The role requires experience with project management, process improvement methodologies, data analysis tools, and health insurance enrollment and billing knowledge.

Supports strategic finance and FP&A through financial planning, forecasting, scenario modeling, reporting, profitability analysis, membership analytics, and business insights. Partners with actuarial, regional, plan design, sales, and business leadership teams to develop market strategy, monitor healthcare trends, and inform executive decisions. Presents findings to senior leaders and supports strategic programs across corporate, operations, and technology functions.

Leads cross-functional process improvement implementations from planning through completion. Responsibilities include stakeholder engagement, project governance, requirements documentation, data and metrics analysis, workflow optimization, change management, risk mitigation, and operating procedure development. The role also mentors colleagues and supports strategic initiatives across the Eligibility and Billing team.

The role involves driving innovation in insurance product development, managing pilot programs, and collaborating across teams to enhance healthcare solutions.

Lead development and execution of a risk-based internal audit program, partner with senior management to assess enterprise risk, produce audit reports and Audit Committee materials, advise on controls and remediation, collaborate with GRC/Compliance/SOX teams, and develop IA team capabilities in line with IIA standards.

Lead development and execution of a risk-based internal audit plan, provide advisory services on controls, coordinate with risk and compliance functions, report to Audit Committee, present findings to senior management, and mature the IA function and team.

Lead Oscar's internal audit function by developing and executing a risk-based audit plan, partnering with senior management and risk functions, producing audit reports and Audit Committee materials, advising on controls and risks, training the IA team to IIA standards, and supporting enterprise risk assessments.

Lead development and execution of a risk-based internal audit plan, advise business partners on controls and risks, coordinate with risk functions (Security GRC, Privacy, Compliance, SOX), produce audit reports and Audit Committee materials, present findings to senior management, develop IA team training and ensure IIA standards compliance.