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Build and deploy customer-specific AI agent capabilities as a Forward-Deployed Engineer. Responsibilities include prompt and software development, RAG and tool integrations, evaluation suites, speech assets, latency optimization, production deployment, customer discovery, and ongoing tuning. The role requires translating domain needs into versioned, tested, reusable engineering artifacts while collaborating with customer teams and contributing proven patterns back to the platform foundation.

Manage strategic enterprise customer relationships, driving adoption, retention, value realization, and expansion across PathFactory and Kaltura solutions. Develop customized account strategies, lead executive check-ins, monitor account health and usage, identify growth opportunities, and collaborate with Account Executives and cross-functional teams. Advise marketing and IT stakeholders, manage complex multinational accounts, forecast pipeline, and ensure customers achieve business outcomes.

Manage strategic enterprise customer accounts, driving adoption, retention, value realization, and expansion across the PathFactory and Kaltura platforms. Build executive and cross-functional relationships, develop tailored account strategies, lead strategic business check-ins, monitor account health and usage metrics, mitigate risks, and identify growth opportunities. Collaborate with Account Executives and internal teams while advising customers across marketing, IT, sales enablement, and related functions.

Creates high-quality marketing and brand assets across digital, web, event, and campaign channels. Uses generative AI and modern creative tools to explore concepts, produce variations, and scale creative output. Partners with marketing teams on visual storytelling, maintains brand consistency, and develops physical event experiences such as booths, signage, and environmental branding. Evaluates emerging tools and workflows to improve design quality, speed, and impact.

Administer and optimize Kaltura’s NetSuite ERP environment, configuring workflows, reports, dashboards, roles, and permissions. Support ERP implementations, data migration, testing, integrations—especially with Salesforce—and finance process automation. Partner with Accounting, Finance, and global stakeholders to improve controls, streamline month-end close and reporting, troubleshoot issues, and support end users.

Drive new enterprise business across the North American technology sector by prospecting, managing complex $100K–$1M+ sales cycles, conducting value-based demonstrations, building predictable pipelines, and closing high-value SaaS and AI deals. Engage executives, procurement, legal, and security stakeholders while partnering with regional leadership, solutions engineering, and product teams.

Own enterprise sales growth across US Tech and High-Tech accounts, including prospecting, pipeline generation, complex $100K–$1M+ deal management, executive presentations, value-based demonstrations, negotiation, and closing. Partner with regional leadership, Solutions Engineering, and Product teams to position AI, real-time video, and digital journey solutions. Navigate security, legal, procurement, and data privacy requirements while consistently achieving revenue targets.

Own new enterprise business across the EMEA technology sector, targeting SaaS companies, global technology corporations, and ISVs. Manage complex $100K–$1M+ sales cycles, build pipeline, conduct value-based discovery and demonstrations, negotiate with executive stakeholders, and consistently achieve revenue targets. Collaborate with regional leadership, Solutions Engineering, and Product teams to position AI, video, and digital experience solutions.

Own new enterprise business across the EMEA technology sector, targeting SaaS companies, global technology corporations, and ISVs. Manage complex $100K–$1M+ sales cycles, prospect and build pipeline, conduct value-based demonstrations, negotiate with executive stakeholders, and consistently exceed revenue targets. Partner with regional leadership, Solutions Engineers, and Product teams to tailor AI and video solutions for enterprise customers.

Own and scale global paid acquisition across Google, LinkedIn, Meta, and Microsoft Ads. Manage media budgets, build full-funnel acquisition and ABM programs, run A/B tests, develop audience targeting, partner with Sales and Marketing teams, and analyze performance to drive pipeline, customer acquisition, and revenue.