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Supports quoting, order management, customer requests, product and service configurations, account knowledge, partner processes, promotions, reporting, and upselling within assigned accounts. Collaborates with client managers, sales engineers, and service sales representatives while mentoring new sales operations employees. Requires strong organization, communication, accuracy, urgency, and the ability to manage changing priorities in an IT sales environment.

Designs, deploys, configures, migrates, and troubleshoots Palo Alto Networks security infrastructure in customer environments. Responsibilities include firewall, Panorama, Prisma, Strata Cloud Manager, and GlobalProtect implementation; migration from legacy platforms; routing and switching support; change-window execution; technical design and migration documentation; post-deployment stabilization; and communication with customers, account teams, and engineering. Travel to customer sites and evening, overnight, or weekend maintenance windows may be required.

Lead large-scale, client-facing infrastructure projects across multiple workstreams and functional teams. Responsibilities include developing work breakdown structures, managing resources, timelines, scope, risks, quality, stakeholder communications, project finances, profitability, and deliverables. The role requires coordinating internal and external stakeholders, strengthening customer relationships, improving execution efficiency, and ensuring successful, profitable engagements across networking, cloud, storage, virtualization, security, collaboration, and multisite deployment projects.

Lead Air Force services programs, overseeing delivery, strategy, financial performance, client relationships, contracts, and geographically dispersed technical teams. Develop program growth strategies, manage risks and reporting, support proposals and SOWs, and serve as the executive escalation point for clients and internal stakeholders. Mentor staff, coordinate cross-functional resources, improve operational processes, and ensure successful government services engagements.

Leads services sales for enterprise and Fortune 500 accounts, developing opportunities, scoping engagements, preparing budgets, pricing, proposals, and statements of work. Builds client and partner relationships, negotiates scope and pricing, forecasts revenue and resources, oversees services programs, and coordinates transitions from sales to delivery. Conducts requirements gathering, manages scope changes, supports project kickoffs and closeout, and identifies additional services opportunities.

Own the end-to-end quote-to-cash process for Western Australian customers, coordinating quotes, purchase orders, fulfillment, invoicing, payments, OEMs, distributors, supply chain, finance, and sales teams. Maintain operational reporting, track commercial milestones, manage risks, support onboarding and compliance, and improve scalable workflows. Provide customer and internal status reporting while ensuring accurate, timely execution across high-volume technology transactions.

Manages, reviews, drafts, redlines, and negotiates commercial contracts for technology products and services. Reviews RFPs for legal risks, coordinates with in-house counsel and internal subject matter experts, prepares contract summaries, supports business teams, and tracks contract reviews through the contract lifecycle management system. The role requires strong legal analysis, communication, negotiation, and prioritization skills, plus in-house legal experience.

Lead and mentor technical teams, oversee planning and delivery of technical projects, manage resources and budgets, coordinate with sales and stakeholders, provide reporting and escalation for consultants onsite, and improve capacity planning, training, and processes to align technical solutions with business objectives.

Analyst supporting a marketing engineering team by translating marketing needs into automated workflows, integrations, internal applications, and AI-enabled solutions. Responsibilities include intake and prioritization, process analysis, workflow design, low-code development, collaboration with engineers and data scientists, testing variable AI outputs, user acceptance testing, documentation, enablement, and impact measurement.

Senior pre-sales systems engineer who leads technical strategy and designs enterprise data center and multi-cloud solutions. Partners with sales and OEMs to deliver architectures across storage, compute, backup/data protection, disaster recovery, virtualization, hyperconverged infrastructure, networking, and security. Delivers demos, workshops, proposals, and executive-level presentations while managing stakeholder alignment and leveraging the ATC for proofs-of-concept.