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The People Operations Partner supports frontline field teams across multiple food and beverage markets. Responsibilities include hiring strategy, onboarding, manager coaching, performance management, employee relations investigations, engagement, retention, compliance, workforce planning, and leadership development. The role partners with Talent Acquisition, Operations, Payroll, Training, and Finance, uses people data to identify trends and risks, and regularly travels to stores and markets.

Coordinate seasonal campaigns, store openings, brand partnerships, and other marketing initiatives from planning through reporting. Manage influencer and social tracking, collaborate with creative, operations, supply chain, retail, experiential, digital, social, and press teams, and represent the brand at openings and events. The role requires strong storytelling instincts, cultural awareness, organization, attention to detail, and comfort working in a fast-moving environment.

Drive global market launches from planning through ramp, coordinating Real Estate, Design, Operations, People, Supply Chain, Marketing, Finance, and Product. Assess expansion opportunities using consumer, competitive, real estate, financial, and operational data; build business cases; manage critical paths, risks, and launch decisions; and improve expansion playbooks. Develop AI-powered systems and tools to streamline tracking, analysis, and execution while supporting senior leadership and Board materials.

Multidisciplinary Brand Designer responsible for creating social-first visual assets, editing video, retouching and compositing images, extending campaigns, and developing multimedia content for digital channels. The role partners with Creative and Marketing on pre-production, manages post-production workflows and external specialists, identifies new content opportunities from campaign footage, experiments with social formats, and maintains organized creative assets.

Own UK statutory and group reporting, month-end close, balance sheet reconciliations, intercompany accounting, vendor payments, tax and audit support. The role also develops accounting policies, controls, and process improvements while conducting ad hoc financial analysis and partnering with internal teams and external stakeholders.

Global legal leader and first in-house counsel responsible for corporate governance, commercial contracts, employment, real estate, litigation, intellectual property, regulatory compliance, financing, and international expansion across the US and UK. The role builds legal processes, templates, and playbooks; manages external counsel; advises executives and cross-functional teams; and supports responsible business growth.

Support barista and shift-lead training from onboarding through accreditation across Boston-area stores. Lead orientations, seasonal beverage training, store-opening training, coffee and matcha education, and team events. Coach employees in stores, assess training opportunities, create action plans, and partner with Operations to improve programs, processes, and standards. The role requires strong coffee expertise, presentation and communication skills, frequent travel between stores, and flexible scheduling including weekends.

Own US accounting workflows, including month-end close, financial reporting, intercompany accounting, balance sheet reconciliations, journal entries, accruals, vendor payments, tax and audit support, and accounting policy and process improvements. The role also performs ad hoc financial analysis and partners with Finance, Operations, People, auditors, vendors, and international entities. This is an in-person position based in Brooklyn, New York.

Own end-to-end U.S. payroll and support U.K. payroll across multiple cycles and jurisdictions. Manage benefits, pension, and 401(k) administration; reconcile payroll to the general ledger; support audits, filings, statutory payments, employee queries, and payroll research. Maintain controls, policies, and compliance processes while partnering with Finance, People, Operations, and external payroll providers. Improve payroll systems and processes to reduce risk and support global growth.

Owns global indirect tax across US and UK operations, including sales and use tax, VAT, filings, remittances, reconciliations, nexus, registrations, audits, and process optimization. Supports transfer pricing and direct tax compliance, manages external advisors, prepares tax studies, and oversees the global tax calendar. Builds tax systems, policies, controls, and documentation while supporting new market entries and transitioning core filings in-house.