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The Quality Assurance Specialist ensures quality assurance and control processes are implemented effectively, drives continuous improvement, and supports project teams in meeting quality standards.

The PMO in Montreal supports all projects in Canada, managing project funding, coordination, reporting, and performance across multiple teams and stakeholders.

Lead FAA certification strategy for aircraft communications and in-flight entertainment, ensuring compliance and overseeing certification processes across programs.

The Customer Experience Specialist will act as a liaison between customers and internal teams, manage purchase orders, invoicing, and post-sale service, while ensuring customer satisfaction and compliance with SLAs.

The Infrastructure Engineer is responsible for managing and maintaining server infrastructure, handling incidents, implementing technical solutions, and contributing to service improvements within the infrastructure estate.

Support employees in HR topics, manage the employee lifecycle, maintain HR systems, prepare documentation, and contribute to HR process improvements.

Support Customer Success by building and improving operational processes, performing data analyses to predict churn and drive retention/expansion, administering Planhat and CS tools, improving data quality, delivering actionable reports and presentations, and collaborating cross-functionally on analytics and AI initiatives.

Lead regional sales strategy and roadmap, drive customer relationships and account plans, coordinate cross-functional teams to win bids, manage and develop sales teams, mitigate risks, and deliver revenue, pipeline growth, and customer satisfaction KPIs.

Manage full contract lifecycle for strategic defense and aerospace projects: draft, review and negotiate commercial agreements; administer amendments and claims; assess and mitigate contractual and project risks; support legal, procurement and project teams to ensure compliance with Portuguese Public Procurement law and successful contract delivery.

Support process engineering projects including repair-cost-reduction database setup, testing bench capacity analysis, testing data collection, and creating automated Power BI reports. Contribute to other process engineering initiatives while learning programming, advanced Excel, and data reporting skills.