Top Tech Jobs & Startup Jobs

The Market Research Manager leads quantitative and qualitative research projects to analyze customer sentiment and brand health, driving marketing and product decisions while collaborating across various teams.

Lead sourcing for injection-molded components and critical materials for European operations. Manage suppliers, negotiate contracts, drive cost reductions, support new part introductions, maintain ERP data, and collaborate with engineering, quality, and operations to ensure production readiness and supply continuity.

Lead and execute continuous improvement initiatives using VSM, DMAIC, and Kaizen. Manage small-to-mid projects, develop SOPs and standard work, analyze KPIs, build dashboards and business cases, facilitate cross-functional workshops, advise managers on process design, and support training to sustain operational improvements.

Handle inbound customer inquiries and disputes, investigate claims, process adjustments and shipping, update order spreadsheets, collaborate with operations, escalate unresolved issues, and provide accurate, empathetic communication using department protocols and tools.

Handle customer inquiries and resolutions, process and investigate claims and adjustments, collaborate with Operations to find solutions, maintain order tracking and spreadsheets, escalate unresolved issues, and provide accurate, empathetic communication.

Drive the evolution and management of high-volume recruiting, optimizing processes and systems to support 500+ annual hires across multiple domains, while collaborating with senior leadership.

Identify and research sports trading cards and varieties, update and maintain the database, communicate with coworkers and manufacturers, safely handle valuable merchandise, and perform other assigned operational duties to ensure accurate cataloging and processing.

Oversee daily logistics and multi-department warehouse operations to ensure safe, accurate, and efficient product flow. Enforce FIFO inventory practices, safety policies, and SLAs; communicate performance, escalate issues, and support hiring, onboarding, training, coaching, and performance evaluations for direct reports.

Manage high‑priority Brand Protection cases, detect counterfeit/tampered items, and drive resolutions within policy. Handle escalations in Salesforce, coordinate with grading and investigations teams, communicate outcomes to customers, monitor case progress, identify trends and process gaps, support training, and meet quality, productivity, and customer satisfaction targets.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.