Top Tech Jobs & Startup Jobs

Process and itemize incoming mail and orders for the eBay team, match and count items, enter data and print stickers, manage Quickbase tickets and GCX customer service, follow eBay card condition and AG processing standards, escalate issues to supervisors, and maintain timely responses.

Handle customer inquiries and resolutions for PSA collectibles by investigating claims, processing adjustments, updating order tracking, collaborating with Operations, escalating issues, and providing accurate, empathetic communications. Work full-time onsite during evening shift to maintain department records and improve customer experience.

Provide onsite IT support in Frankfurt, configure and install computers, networks and AV for events and new sites, manage AD/Okta/Google Workspace accounts, deploy desktop apps, troubleshoot LAN/WAN/WiFi/printing/video conferencing, maintain asset inventory and document work, provide rotational after-hours on-call support and occasional travel to trade shows and remote offices.

Lead design and build of scalable AWS cloud-based backend services and APIs powering web and mobile customer experiences. Own end-to-end feature delivery, improve grading and authentication workflows for scale and reliability, leverage AI tools to accelerate development, and provide technical leadership and mentorship across teams.

Designs, delivers, and documents training for Customer Relations staff, including onboarding and annual programs. Identifies training needs, creates curricula and manuals, improves processes, and works with managers and technical writers to ensure consistent training across teams.

Lead and coach a Customer Care team onsite in Plano, TX, managing daily phone/email support, escalations, KPIs, quality, and process improvements. Drive hiring, onboarding, workforce planning, and cross-functional initiatives to improve customer experience and operational efficiency.

Own relationships with a portfolio of PSA Exchange buyers to drive demand and growth. Monitor buying performance, advise on pricing and inventory strategy, onboard and guide sellers, surface account insights and feature requests, and support marketplace programs and campaigns. Ensure seamless account experience and timely purchases.

Support process development, equipment design, validation, and implementation for high-volume manufacturing. Drive continuous improvement, root cause analysis, 5S/Lean initiatives, testing, and maintenance support while documenting standardized processes and working cross-functionally with Quality, Engineering, and Manufacturing teams onsite in Santa Ana, CA.

Lead daily eBay authentication operations from the Santa Ana office, monitor and report team metrics, set goals, coach and develop staff, manage inventory and cycle counts, facilitate huddles, resolve conflicts, and ensure compliance with safety, attendance, and security policies.

Coordinate end-to-end recruiting lifecycle for Germany: manage candidate communication, schedule and coordinate interviews and on-site assessments, maintain ATS data hygiene, support compliance with German employment law and GDPR, drive process improvements, and partner with recruiters and hiring managers to ensure a high-quality candidate experience.