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The role involves designing and building scalable, reliable database systems, collaborating with product teams, and maintaining system operational excellence. Key responsibilities include improving performance, debugging issues, defining technical strategies, and enhancing engineering productivity.

Conduct research and engineering to improve model capabilities (personalization, instruction following, tool-use). Own research agenda, build robust evaluations, implement and debug code across the ML research stack, and collaborate with product and research teams to deploy models to users.

Manage key accounts, lead sales from consideration to deployment, analyze account metrics, collaborate with teams, and support onboarding.

The Product Manager will develop strategies to scale billing operations, improve customer experiences, and collaborate with finance, operations, and engineering teams.

Build web apps, APIs, backend services, and pipelines that enable AI research, evaluation, and synthetic-data workflows. Create tooling for authoring evaluation tasks, automating runs, reporting, and ensuring reproducibility, observability, and reliability across deployments and compute infrastructure while partnering with researchers, designers, and engineers.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

Design and build distributed systems for large-scale AI training, focusing on performance, stability, monitoring, and debugging of infrastructure.

Lead global communications for OpenAI's ads and monetization business: define narrative, manage product and business launches, build sustained storytelling, advise senior leaders, drive media engagement, and coordinate cross-functional campaigns with Product, GTM, Marketing, Policy, Legal, and Partnerships.

The role involves owning backend systems, improving performance, operating critical infrastructure, and collaborating with teams to enhance reliability in research environments.

Provide end-to-end technical support for OpenAI products, troubleshooting API failures, integrations, authentication, and production incidents. Own escalations, reproduce issues, analyze logs, and collaborate with Engineering and Product to prevent recurrence. Drive automation and AI-powered tooling to scale operations, and provide occasional on-call holiday/weekend support.