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As a Solutions Engineer, you'll work with enterprise clients, ensuring effective use of ChatGPT and OpenAI APIs to deliver business value by understanding their needs and guiding their AI strategies.

Lead and grow a Forward Deployed Engineering team delivering production systems with frontier models. Own end-to-end delivery outcomes, coordinate with Product/Research/Sales, codify playbooks/tools, detect and escalate issues, set performance standards, and define scalable field staffing. Role is Tokyo-based, hybrid, requires bilingual Japanese/English and travel up to 40%.

The Research Engineer/Scientist will advance AI through innovative RL methods, focusing on training general-purpose agents and enhancing existing ML systems.

As a Forward Deployed Engineer, you will lead model deployments, build full-stack systems, embed with customer teams, and ensure high-quality delivery across multiple projects while communicating effectively in English and Japanese.

The Solutions Engineer collaborates with customers to understand their needs, guide AI strategies, provide demos, and ensure effective implementations of OpenAI solutions.

Lead on-site technical authority for datacenter hardware reliability and fleet health. Troubleshoot complex hardware failures, drive root cause analysis and corrective actions, coordinate with vendors and cloud providers, establish maintenance standards and runbooks, support new hardware introductions and spare parts strategy, mentor technicians, and analyze failure trends to improve reliability across large-scale GPU and server deployments.

Qualify and advance enterprise AI opportunities by converting product usage, pilots, and inbound demand into high-conviction deals. Partner with Account Directors on account strategy, run targeted outbound and discovery, map stakeholders, contribute pipeline reviews, and build AI-enabled GTM workflows to scale prospecting and qualification.

Design and implement dataset infrastructure to support training and inference pipelines. Collaborate with researchers and build scalable dataset APIs, while maintaining performance and reliability across systems.

The Account Director will manage key accounts, execute strategies, work with research and engineering teams on AI deployment, and generate revenue forecasts while analyzing account metrics and contributing to product strategies.

Develop and maintain custom Networking Operating System images for AI supercomputers. Integrate Linux kernel components and debug complex networking issues across software and hardware.