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The Front Office Lead coordinates activities of medical receptionists, handles registration, billing, patient appointments, and phone coverage while ensuring compassionate patient care and an efficient workflow.

Oversees and coordinates office functions, supports staff, consults with the Practice Manager on operational costs, and ensures efficient operations. Responsible for billing knowledge and managing employee supervision.

The RN Case Manager uses a collaborative process in case management to optimize the healthcare needs of patients through planning, assessment, implementation, monitoring, and evaluation. Responsibilities include utilization review, discharge planning, facilitating communication among stakeholders, and ensuring timely use of resources for effective patient care.

The Account Specialist II is responsible for insurance follow-up and denials management, focusing on the analysis, follow-up, and resolution of outstanding insurance claims. Duties include claims adjustment, reimbursement analysis, feedback on coding effectiveness, and communication with patients and healthcare providers, ensuring all tasks are handled professionally and compassionately.

The PN Reimbursement Specialist is responsible for managing payment variances related to the processing of claims. Key tasks include validating variances, tracking recoveries, resolving issues related to payers and contracts, and utilizing strong communication skills to collaborate effectively with various stakeholders. Strong analytical skills are needed for data manipulation and understanding healthcare reimbursement methodologies.

The Compensation Consultant provides support and solutions for compensation initiatives, collaborating with HR, Payroll, and IT. They serve as a subject matter expert, offering consultative and technical guidance, analyzing data, and ensuring compliance with compensation-related laws.

The Marketing Representative will be responsible for promoting and marketing Medicaid and CHIP programs, developing presentations, and building relationships with community organizations and healthcare professionals. The role requires strong decision-making, problem-solving skills, and attention to detail, with an emphasis on compliance with marketing policies.