Top Tech Jobs & Startup Jobs

Own new business development for mid-market payout accounts across North America. Build a self-generated pipeline, manage 30+ named accounts, lead API-focused technical discovery, develop quantified business cases, navigate compliance, negotiate commercial terms, and drive complex deals through signature. The role targets content licensing, royalties, creator economy, and gig-economy platforms processing cross-border payments, while contributing to pricing, messaging, demos, and sales playbook development.

Derive data-driven insights to improve customer onboarding, account access, and recovery. Partner with product managers, engineers, and designers to guide product decisions, define KPIs, build dashboards and automated data pipelines, and identify high-impact opportunities. The role also involves reducing user friction while deflecting bad actors and collaborating on AI-driven analytics and automation.

Lead analysis for Wise’s Send tribe, focusing on verification, transfer predictability, service quality, and customer retention. Use SQL, Python, experimentation, and causal analysis to identify high-impact opportunities, set product KPIs, measure feature impact, and guide product strategy. Partner with Product Managers and stakeholders to improve customer experiences, scale support operations, reduce friction, and drive growth. Preferred experience includes self-serve analytics, data engineering tools, machine learning, predictive modeling, and FinTech.

Lead product analytics for Wise’s business onboarding experience. Own KPI frameworks, analyze funnels and customer behavior, lead experimentation, build trusted dashboards and data products, and recommend roadmap improvements. Develop LLM-ready data foundations with clear entities, event schemas, metadata, governance, documentation, and evaluation datasets. Partner with product managers, engineers, designers, and senior stakeholders to reduce friction, improve conversion, increase operational efficiency, and strengthen risk controls.

Derive actionable insights from data to guide strategy and product decisions; establish KPIs and communicate progress through dashboards and narratives. Build automated data pipelines and self-service BI dashboards, identify high-impact opportunities, and lead cross-team analysis of customer friction, retention, and servicing operations for Wise Business.

Conduct enhanced due diligence and approve high-risk customer onboarding cases under AML and KYC policies. Review transaction histories, customer behavior, documentation, country risks, and regulatory requirements; conduct external research, support audits, draft SAR narratives, and communicate with internal teams and customers. The role also includes mentoring analysts, leading process-improvement projects, contributing to policy and training updates, and meeting strict performance standards while working mandatory shifts.

Review and approve high-risk customer onboarding and ongoing KYC cases through enhanced due diligence, transaction analysis, regulatory research, and risk-based decision-making. Draft SAR narratives when needed, support audits, respond to escalations, maintain procedures, lead process improvements, and mentor analysts. The role requires night, weekend, and public-holiday shifts while meeting strict compliance KPIs.

Provide phone, chat, and email support for customers with asset, investment, and financial product inquiries. Resolve complex issues with empathy, sound judgment, and minimal escalation while meeting performance targets. Maintain accurate records, follow security and privacy procedures, apply knowledge of financial instruments and regulations, and contribute to knowledge sharing and process improvement. The role requires flexibility for varied shifts, including weekends and public holidays.

Own the Americas customer lifecycle marketing strategy across North and Latin America. Lead a team, develop automated CRM journeys, and drive activation, cross-sell, retention, conversion, churn reduction, and customer lifetime value. Partner with Product, Marketing, Analytics, Creative, and regional teams to align communications with customer needs and product roadmaps. Use cohort analysis, A/B testing, dashboards, and incremental-lift measurement to guide strategy and execution.

Leads technology-focused internal audit activities globally, including IT audit planning, risk assessment, audit delivery, continuous monitoring, automation, analytics, reporting, and recommendation tracking. Builds and supervises the IT internal audit team, coordinates internal and external audit partners, and collaborates with stakeholders across regions. The role focuses on cloud-platform controls, technology risk, governance, assurance frameworks, and improving internal audit methodologies in a regulated fintech environment.