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As the Payments Operations Team Lead, you will develop a strong Operations team, manage resources, set and measure KPIs and OKRs, enhance workflow efficiency, and collaborate with stakeholders to improve Payment Operations while ensuring team productivity and readiness for unexpected challenges.
As a Software Engineering Intern at Wise, you will collaborate with teams to build products, create high-performing interfaces, and solve customer challenges while learning and developing your skills over a 10-week internship.
As a Payment Operations Senior Specialist at Wise, you will support operations for APAC currencies, automate tasks, enhance products, and ensure efficient processes. You'll investigate issues, mentor team members, and collaborate across departments to improve operational sustainability of cross-border products, impacting Wise's mission to save customers money.
As an Engineering Lead on the Servicing Tooling Platform team, you'll focus on building a scalable platform for back-office operations, ensuring seamless functionality while leading and mentoring a team of engineers. You'll be responsible for software development, overseeing engineering health, driving data-driven decisions, and contributing to broader engineering goals.
The Staff Design Researcher for Customer Support will lead research initiatives to improve customer experiences at Wise. This role involves collaborating with engineers, product managers, and designers to identify challenges and provide solutions that enhance customer interactions with the platform. Key responsibilities include setting research priorities, mentoring team members, and driving informed decision-making.
The Intrawise Specialist leads process development and project management within Wise’s Third Party Management Team. Responsibilities include creating and overseeing SLAs, regulatory reporting, stakeholder communication, and relationship building to enhance efficiency and effectiveness.
The Head of Market Risk at Wise will enhance FX hedging strategies and optimize risk/return profiles for safeguarding assets. Responsibilities include leading risk oversight for the Treasury Markets desk, developing reporting analytics, and improving risk methodologies and policies. The role emphasizes risk management expertise, regulatory knowledge, and strong interpersonal skills.
As a Payment Operations Senior Specialist, you'll support the team by managing operational tasks for APAC currencies, resolving issues promptly, and driving improvements in products and processes with various stakeholders. This role involves automation of tasks, risk assessment, and mentoring new team members, contributing to Wise's mission of simplifying international money management.
The Lifecycle Marketing Manager will lead the B2B CRM strategy for North and Latin America, developing effective customer communications and lifecycle campaigns. Responsibilities include managing cross-channel messaging, collaborating with various teams, and utilizing data analytics to enhance customer engagement and campaign performance.
The Assets Operations Senior Specialist will support the Assets product team in Payment Operations by managing tasks related to customers investing or moving funds, coordinating product launches, ensuring process optimization, and serving as the first point of escalation for issues. The role involves collaboration with multiple teams and maintaining high execution standards in operations.
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