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The Head of Fraud & Financial Crime Risk will develop and lead the second line team to oversee financial crime risks and controls, enhance risk frameworks, and ensure proper governance. Responsibilities include coaching the team, providing risk oversight, and managing risk incidents.
The Senior Business Development Manager will drive revenue by sourcing and winning high-impact deals with banks and large enterprises in ANZ. Collaborating with teams and improving sales processes are key aspects, as is developing partnerships that benefit customers and align with Wise's mission.
The Product Implementation Manager will oversee the integration of new products into Wise's Safeguarding systems, coordinate with product teams and compliance, develop implementation roadmaps, manage complex integrations, and provide ongoing support during incidents. This role aims to ensure the safety of customer funds while helping Wise expand globally.
As a Senior Design Researcher at Wise, you will lead research initiatives to enhance the customer onboarding experience for cross-currency banking. Your responsibilities include conducting generative and evaluative research, collaborating with cross-functional teams, and guiding product development based on user insights.
As a Junior People Operations Specialist, you'll assist with onboarding, support the People team's service desk, process Workday actions, manage content on Confluence, and handle offboarding tasks. This role is focused on providing a seamless experience for new and existing employees while supporting the team in various administrative capacities.
The Paid Search Manager will optimize and analyze Google, YouTube, and Microsoft Ads accounts for Wise's B2B propositions, enhance campaign efficiency through A/B testing, contribute to business strategy, and create reporting dashboards. They will also explore optimization opportunities and improve operational processes.
The Group Design Lead for Customer Support at Wise will lead the design efforts to enhance customer-facing support experiences and improve tools for support agents. Responsibilities include mentoring a design team, ensuring cross-team collaboration, driving customer-centric solutions, and leveraging AI for improved interactions. The focus is on reducing customer effort and elevating product quality.
The Chief Risk Officer for UAE will manage risk functions, oversee assessments and mitigation efforts, develop global risk management strategies, and ensure compliance with regulatory standards while working closely with product teams to enhance risk insights and monitoring tools.
The Operational Risk Manager will support the creation and management of Wise's operational risk framework, partnering with teams to assess risks, manage incidents, and promote a strong risk culture within the organization.
The AML Law Enforcement Specialist will process information requests from law enforcement agencies, conduct investigations, file suspicious activity reports, and maintain relationships with such agencies. Attention to detail and good communication skills in Dutch, French, and English are essential for this role.
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