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As an Implementation Consultant, you will lead the implementation of Hootsuite’s Enterprise offerings, managing all project activities, building strong customer relationships, and ensuring successful adoption. You will document requirements, create project plans, communicate project risks, and focus on driving business outcomes through social media solutions.

The Contract Operations Specialist will support the New Business and Customer & Expansion teams by ensuring accurate contract execution and compliance. Responsibilities include advising on sales processes, managing a working queue, reviewing contracts for compliance, and maintaining data integrity in Salesforce. The role demands customer focus, problem-solving, and coordination with various internal departments.

The Customer Success Manager will support high-value customers by managing accounts, providing onboarding assistance, driving product adoption, and identifying growth opportunities. Responsibilities include ensuring high client retention, offering strategic guidance, and collaborating with sales for upselling.

As a Senior Software Developer, you will design and build high-quality software, lead projects, mentor team members, and implement best practices in system security and reliability across the software development lifecycle. You will also advocate for technical solutions and collaborate with cross-functional teams to ensure timely project execution.

As an Account Specialist, you will engage with existing customers to enhance their experience with Hootsuite products and services, driving renewals and expansion opportunities. Responsibilities include managing customer interactions, providing insights, maintaining forecasts, and collaborating with teams to optimize customer engagement throughout the sales cycle.

As a Senior Software Developer in AI Research, you will develop core machine learning technologies, work with a big data corpus, and collaborate with other teams to influence product delivery while focusing on innovative solutions for stakeholders.

As a Senior Software Developer, you will design and build software, leading a team to ensure high-quality products for Hootsuite's customers. Your responsibilities include developing microservice architectures, optimizing services, and shaping the technical roadmap while mentoring junior team members.