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Provides technical support to customers, answers basic questions on product function and usage, serves as a liaison between Roche and customers, recommends solutions to customer inquiries, maintains database of problems for analysis and reporting, interfaces with internal customers and departments, contributes to achieving quality objectives through daily actions.

The R2R CRM Cluster Lead at Roche is responsible for overseeing Accounts Receivable and Treasury operations, optimizing processes, ensuring compliance, and fostering teamwork. The role requires 7+ years of experience in Treasury and Accounts Receivable with people management skills.

Design and develop fluidic consumable devices for IVD assays. Conduct testing and analysis to characterize device performance and manage manufacturing processes. Generate engineering documentation and collaborate with vendors on project timelines.

As an IT Desktop Systems Specialist at Roche, you'll provide technical support for desktop systems and network infrastructure, manage IT projects, and ensure seamless operations. Your role involves collaborating with IT teams, troubleshooting hardware and software issues, and presenting complex information to non-technical users. You'll enhance employee productivity by managing the digital employee experience and providing deskside support.

The IT End User, Workplace & Site Experience Specialist will manage second IT support, ensuring service level agreements are met, promoting user satisfaction, and handling operational IT services. The role includes support for global initiatives, managing vendors, and leading networks and projects to enhance employee experiences with technology.

The Field Engineering Specialist provides technical repair and maintenance services for Roche products. Responsibilities include diagnosing mechanical, hardware, software issues, performing preventative maintenance, and ensuring customer satisfaction through exceptional service and support.

As Legal Counsel at Roche, you will provide strategic legal guidance on digital health solutions, focusing on data privacy and software commercialization. You will draft and negotiate complex agreements, coordinate legal aspects of development projects, and implement data privacy policies while collaborating with other legal and IT teams.