As a Remote Support Engineer at GrayMatter Robotics, you will provide ongoing support for products and customers on the east coast. Responsibilities include investigating and troubleshooting complex issues, collecting customer feedback, and collaborating with internal teams to enhance the product. Minimum qualifications include a BS or Technical Degree in IT or Engineering, 1-3 years of hands-on technical support experience, proficiency in Linux environments and remote support tools, and communication skills. Preferred qualifications include familiarity with industrial facilities and equipment, basic coding experience in ROS, Python, or C++, Spanish-speaking fluency, and certifications in IT fields.

As a Content Marketing Strategist at GrayMatter Robotics, you will create and edit videos, manage social media platforms, and design visual content to enhance brand presence and engagement. Responsibilities include managing social media accounts, developing and executing videos, editing content, and staying updated on industry trends.