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Manage and grow strategic key accounts and distributors, build long-term client relationships, identify new business opportunities, conduct market research, develop and execute account plans, mentor junior team members, and collaborate cross-functionally to meet revenue and retention targets.

Provide first-line global P2P support for Coupa and SAP S/4HANA, resolving requisition, PO, invoice, and payment issues within SLA. Troubleshoot integrations, assist supplier onboarding, coordinate vendor data, monitor KPIs, perform root-cause analysis, support testing and deployments, and mentor junior analysts while driving process improvements and standardization across shared services.

Provide first-line global P2P support for Coupa and SAP S/4HANA, resolving requisition, PO, invoice and payment issues within SLA. Troubleshoot integrations, assist supplier onboarding, coordinate vendor master data, monitor KPIs, perform root-cause analysis, maintain SOPs/knowledge base, and collaborate with Procurement, AP, Treasury and IT to drive process improvements.

Provide first-line global P2P support for Coupa and SAP S/4HANA: resolve requisition, PO, invoice and payment tickets within SLA, troubleshoot integrations, assist supplier onboarding, monitor KPIs, perform root-cause analysis, maintain SOPs/knowledge base, and collaborate with Procurement, AP, Treasury and IT to improve processes and automation.

Provide first-line global P2P support across Coupa and SAP S/4HANA: resolve requisition, PO, invoice, and payment tickets; troubleshoot Coupa–SAP integrations; assist supplier onboarding; perform root-cause analysis; monitor KPIs; collaborate with Procurement, AP, Treasury, IT; participate in testing and deployments; document SOPs; mentor junior analysts and drive process improvements and automation.

Lead strategic B2B sales initiatives: identify and close high-value opportunities, manage key accounts, deliver consultative presentations, upsell/cross-sell, mentor junior sellers, support product and marketing efforts, maintain CRM and forecasts, and provide market insights to influence product strategy.

Provide first-line global P2P support for Coupa and SAP S/4HANA. Resolve tickets for requisitions, POs, invoices, and payments; troubleshoot integrations, blocked invoices, and interface errors. Assist supplier onboarding, maintain vendor data, monitor KPIs, perform root-cause analysis, support testing and deployments, and coach junior analysts while driving process standardization and continuous improvement in a global shared services environment.

Provide first-line global P2P support for Coupa and SAP S/4HANA. Manage requisition, PO, invoice, and payment tickets; troubleshoot integrations; assist supplier onboarding; coordinate vendor data; monitor KPIs; perform root cause analysis; collaborate with Procurement, AP, Treasury, and IT; maintain SOPs and training materials; support continuous improvement and automation.

Lead financial analysis and forecasting for Smart Metering, monitor inventory and spending, manage weekly operations/labor/overhead reviews, produce regular updates for senior leadership, drive productivity and savings with CI leadership, implement standard processes for data integrity, and perform time-sensitive ad hoc financial analyses to support strategic decisions.

Provide pre- and post-sales technical support for engineered water infrastructure projects. Review tender documents, prepare quotations and technical submittals, interpret engineering drawings, collaborate with sales, engineering, vendors, and project managers, and support application training and customer inquiries.